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Engineering Manager (Backend Platform)

Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self-custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum, and Polygon, empowering users with a single, convenient solution. By integrating cutting-edge security features and launching innovative tools for an enhanced personalized user experience, Phantom is able to provide a next-generation, safe and easy to use self-custodial wallet for everyone. This strategy has allowed Phantom to achieve significant milestones including surpassing 15 million MAU’s, reaching #1 in the Google play store finance category, and consistently trending as a Top 50 app across all categories, right next to X, PayPal, Coinbase, and ChatGPT.

Lead Backend Platform, the team that enables every backend engineer to move faster, safer, and more effectively. This role covers Developer Experience, CI/CD, runtime infrastructure, Infrastructure‑as‑Code, Observability/SLOs & Incident Response, and Data Infrastructure as core responsibilities.

You will set the vision for how backend services are built, deployed, observed, and operated—transforming complex systems into intuitive, reliable platforms that empower product teams.

Responsibilities

  • Define and evolve backend service standards, paved paths, and shared libraries.

  • Deliver high-performing CI/CD pipelines and secure, cost-efficient runtime infrastructure.

  • Advance Infrastructure-as-Code, observability, and reliability practices across the org.

  • Oversee scalable, reliable data infrastructure aligned with product needs.

  • Drive platform adoption through enablement, training, and cross-functional partnerships.

  • Build and mentor a high-performing, inclusive team.

  • Align priorities, influence roadmaps, and ensure execution of strategic objectives.

Qualifications

  • 3+ years of engineering management, leading platform/infra teams of 5–10+ engineers.

  • Proven ownership of CI/CD, Kubernetes (EKS or similar), and IaC (Terraform or Pulumi) in production.

  • Strong distributed‑systems and operations fundamentals, with SLO/SLI and incident response leadership.

  • Excellent written communication and stakeholder management; proven ability to influence without authority.

  • Security & compliance awareness (e.g., IAM, secrets management, change controls).

Nice to Have

  • Experience with streaming, distributed databases, or service mesh.

  • Hands‑on background in modern backend languages.

  • Familiarity with crypto/web3 environments.

Location

  • North America (US, Canada, Argentina). East Coast time zone preferred but flexible.

Why Work with Us

Opportunity

We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 15M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.

There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!

  • First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.

  • Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.

  • We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.

Benefits

  • Competitive salary and equity

  • Comprehensive insurance (medical/dental/vision) — 100% covered

  • Stipend for your ideal remote / WFH set-up: laptop, headphones, and any other work gear you may need

  • Flexible hours and a long-standing, supportive remote environment

  • Unlimited vacation: Take time when you need it (and we really mean it!)

  • 401(k) retirement plan

  • Wellness benefit

  • Daily lunch benefit

We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.

The target base salary for this role will range between $200,000 to $240,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.

By submitting your resume and application materials, you acknowledge and agree that Phantom may use automated tools, including AI systems, and may engage trusted third-party service providers to process your application and ensure an efficient hiring process. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

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Full-time, remote
DATE POSTED
August 23, 2025
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