Director, QA Great River, New York (On-site)

Join Netsmart, a leading innovator in Healthcare IT, as our Director of Quality Assurance. In this exciting leadership role, you’ll drive the quality strategy across multiple healthcare software solutions, ensuring excellence in delivery and performance. You’ll lead a high-performing QA team, shape testing frameworks, and collaborate cross-functionally to elevate the standards of care through technology.

This is a unique opportunity to make a meaningful impact in behavioral health, post-acute care, and human services by ensuring our solutions meet the highest standards of reliability, security, and scalability. This an onsite role in our Great River, NY office.

Key Responsibilities

• Lead and mentor a dynamic QA team across multiple product lines in a fast-paced healthcare tech environment.
• Drive quality assurance strategy through SDLC and DevOps, ensuring seamless integration and delivery.
• Collaborate with Engineering, Cloud Hosting, Client Support, and Consulting teams to align QA efforts with business goals.
• Define and track operational and quality metrics, including resource utilization, risk mitigation, and project health.
• Champion innovation in testing processes, tools, and frameworks—introducing automation, AI, and modern architectures.
• Serve as a trusted advisor to executive leadership, influencing roadmap decisions and strategic initiatives.
• Stay ahead of industry trends and regulatory standards in healthcare IT to ensure compliance and excellence.

Qualifications

Education

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.

Experience

• 10+ years of leadership in software QA, preferably in healthcare or enterprise SaaS.
• Proven success in managing distributed teams and delivering scalable, secure web and mobile applications.
• Strong understanding of object-oriented programming and software development methodologies.

Technical Skills

• Hands-on experience with testing tools and frameworks: Selenium, Cucumber, Appium, JMeter, Postman, AWS, Lambda, BitBucket, TestNG.
• Familiarity with microservices, serverless, and service-oriented architectures.
• Prior programming experience in C#, ASP.NET, SQL, Java, or similar languages.
• Experience with DevOps practices and CI/CD pipelines.

Preferred Knowledge

• Deep understanding of healthcare systems such as medication management, claims processing, and EHR platforms.
• Knowledge of HIPAA, HITECH, and other healthcare compliance standards.

Why Netsmart?

At Netsmart, we’re transforming healthcare through innovative technology. You’ll be part of a mission-driven team that’s passionate about improving lives and outcomes. We offer a collaborative culture, cutting-edge tools, and the opportunity to lead meaningful change in healthcare IT.

This position is not available for visa sponsorship.

This position is eligible for relocation assistance. 

 

Ability to work onsite in our Great River, NY office.

• Salary range-140k-190K
• Eligible for health/medical benefits (Yes)

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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