Sr. Manager, Procure to Pay - Operations

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

The Senior Manager of Procure to Pay (P2P), Accounting Operations plays a critical role in managing Versant's centralized day-to-day P2P operations. Reporting to the Sr. Director of P2P, this role supports the delivery of accurate, timely, and compliant procurement operations through accounts payable services and drives operational excellence across vendor onboarding, purchase order management, catalogue/guided buying management, goods/services receiving, invoice processing, disbursements, and issue resolution. The Sr. Manager will support BPO governance, policy compliance, standardization, and control execution while also overseeing a team of professionals responsible for delivering high-quality P2P services.

Key Responsibilities

Service Delivery

• Responsible for running the operational governance with the BU’s, and helping with urgent issue resolution, customer service, training, improving metrics that require business action etc., and the main point of contact with the business.
• Support overall PTP performance oversight by managing escalations, monitoring delivery, and assisting in operational routines where necessary.
• Partner with internal functions such as Strategic Sourcing and Procurement (as part of S2P), IT, T&E, Tax, and Treasury to ensure coordinated delivery.
• Maintain documentation and resolution logs for escalated purchase order, invoice, payment, and vendor-related issues.
• Support process improvement efforts and technology adoption, including SAP and P2P automation tools.
• Implementation of processes, systems, and or policies to mitigate exposure to financial risk, fraud, overpayments, and other risk related P2P activities.

Standards and Controls

• Ensure adherence to internal policies, SOX requirements, and audit standards across P2P processes.
• Review and update P2P procedures, workflows, and internal controls documentation.
• Conduct regular reviews of vendor master governance and exception handling workflows.
• Partner with Compliance and Internal Audit to support external and internal audits, walkthroughs, testing, and remediation.

Performance

• Monitor service delivery metrics including PO compliance, PO management, invoice aging, on-time payment rate, and exception volumes.
• Track BPO team and functional performance against SLAs and KPIs and escalate gaps to leadership.
• Contribute to reporting packages and dashboards highlighting P2P performance and risk indicators.

People

• Manage and coach a team of P2P professionals and oversee day-to-day resource planning.
• Partner with the Sr. Director of P2P to support team development and cross-training.
• Create a collaborative team culture that drives efficiency, quality, and accountability.

Qualifications

• Bachelor’s degree in Finance, Business, Accounting, or related field
• CPA or MBA desirable
• 6+ years of experience in P2P / Accounts Payable operations
• Experience with SAP and exposure to vendor onboarding and invoice workflow tools (e.g., Basware, SNAP, SAP, APEX, etc.,)
• Experience in a shared services or BPO-supported environment preferred
• Understanding of SOX controls and regulatory compliance in financial operations
• Lean Six Sigma certification (e.g. green belt, black belt, master black belt or other) desirable

Knowledge & Skills

• Strong communication and problem-solving skills
• Familiarity with vendor master governance, purchase order to invoice lifecycle, and payment processing
• Comfortable working with cross-functional teams and external service providers
• Proficiency in MS Excel, ERP systems, and workflow automation tools
• Able to manage multiple priorities in a high-volume, fast-paced environment

Additional Information

• Hybrid: This position has been designated as hybrid, generally contributing from the Orlando office, a minimum of three days per week.
• Must be willing to work in the Orlando, FL office
• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other benefits and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

Although you'll be hired as an NBCU employee, your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time, you'll be a part of this exciting company as it takes shape.