Program Manager (SAP/ERP)

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

NBC Universal’s Quality & Project Management (QPM) team provides PMO services across large initiatives within Technical Operations and Enterprise Engineering. The team is seeking a Program Manager that will be instrumental in managing key relationships while overseeing large-scale technology programs for the Corporate Core and Engineering portfolio. This person will be instrumental in developing processes for a critical subportfolio while also managing a high-profile program. The programs in this area are core to delivering key projects and initiatives to enable NBCU's business evolution in a fast-changing Media and Entertainment market.

Responsibilities:

• Create and manage program charters, schedules, resource plans, program budgets, and financial cost/benefit models
• Continually collaborate with executives and stakeholders, document requirements/scope and dependencies, and host program kick-offs
• Execute multiple programs across the Corporate Business Solutions team and ensure objectives + deliverables are accomplished according to plan
• Manage cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly
• Provide program-level status updates and reporting to sponsor and stakeholders, and facilitate regular program status meetings (including agendas, presentations, minutes, action items and follow-up)
• Build strong partnerships to mobilize program/project team members and influence across a range of leaders, internal teams, and external suppliers
• Participate in program intake, facilitate program prioritization discussions, and collect high-level requirements
• Follow and contribute to standards, best practices, processes, and documentation for the Program Management team

Requirements: 

• Bachelor’s degree or 4 – 6 years equivalent experience in Product Management, Business Administration, Project/Program Management or a related field
• Minimum 4 years of ERP/SAP end-to-end system implementation Program / Project Management experience through design, development, testing, launch, and post-launch support with functional knowledge of any core modules
• Excellent interpersonal demeanor
• Excellent written and verbal communication
• Thorough note taking abilities with follow-ups and key next steps
• Excellent time management and organizational skills
• Problem-solving skills
• Works well under pressure
• Proactive and strong sense of ownership
• Detail-orientated and self-starter
• Demonstrated teamwork capabilities
• Ability to build and maintain relationships with stakeholders and team members
• Strong business partnering and cross-functional leadership skills
• Ability to drive results and hold teams accountable
• Ability and desire to work in a fast-paced, rapidly growing environment
• Experience with Microsoft - Outlook, PowerPoint, Excel, Word
• Proficiency in MS Project or other Project Planning tools

Desired Characteristics: 

• Experience managing global projects teams with competing priorities, diverse business objectives, and time zones constraints
• Ability to collect information from multiple sources, document concepts using data + visualizations, and present complex topics to both technical and non-technical audiences
• Experience within media and entertainment industry
• Experience with Microsoft 365
• Experience in IT, Agile Product & App Development environment highly preferred
• Experience with JIRA, Lucidchart, Smartsheet, Tableau or PowerBI
• Program Management Professional (PgMP), Project Management Professional (PMP), and/or Certified Scrum Master (CSM) certifications a plus

Additional Requirements: 

• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of four days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $145,000 (bonus eligible)

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].