Manager, Franchise Digital Marketing

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Manager of Franchise Digital Marketing will support the development and execution of global franchise digital marketing strategies in support of theatrical campaigns and “always‑on” franchise marketing efforts. This person will play a key role in creating a holistic digital vision while cultivating brand currency, consistency, growth, revenue streams, and campaign impact across the entire franchise ecosystem.

This person must have a deep understanding of the digital marketing and entertainment space, with experience building sustained franchise‑driven campaigns on social and digital platforms. They should be intimately familiar with developing social strategies—including tone of voice, content and creative development and execution, and community management—as well as emerging technologies and open‑platform games (Roblox, Fortnite, etc.). They also need to have a proven track record of innovation in the digital space and an ability to think big and “out of the box” to break through, sustain awareness, and generate earned media across digital touchpoints in support of our franchises.

This person must have experience navigating different personalities and skill sets and be comfortable and adept at communicating clearly with a global marketing organization, filmmakers, studio executives, partners, and colleagues at all levels.

This person must also be able to handle multiple responsibilities and efficiently juggle a workload in the face of shifting priorities and deadlines. This position requires taking initiative with minimal direction and the ability to seek out information and answers from appropriate sources. Attention to detail is extremely important.

This role requires advanced creative, writing, deck‑creation, and technical skills, including familiarity with social media, digital video content, open‑platform games, and Slides/Keynote/PowerPoint.

Essentially Responsibilities: 

• Work, in tandem, with the Franchise Digital VP to establish and execute strategic always‑on social and digital campaigns for key franchise titles beyond their theatrical window, maintaining engaged communities while partnering with NBCU brand teams to support the full franchise ecosystem and initiatives throughout the year
• Inspire digital innovation, developing best practices and ideas with the objective of driving opportunities for excellence in the digital space
• Establish and maintain strategic relationships with social/digital agencies and platforms, open‑platform game developers, and content producers to execute franchise always‑on campaigns
• Work closely with the franchise management and brand teams, along with media, publicity, creative, distribution, and creative services teams as needed, to ensure the franchise digital strategic direction for each property is successfully implemented to plan
• Serve as a key department lead and point of contact for certain tactical digital initiatives
• Develop and maintain franchise digital strategy from key insights, including campaign performance and social listening. Ensure that social insights are informing and shaping our creative campaigns

• 3 + years experience in Film or Entertainment Marketing preferably within digital marketing, with a strong understanding of industry dynamics
• Advanced proficiency in Keynote and Microsoft Office Suite (Word, Excel, PowerPoint) required

Desired Characteristics:

• Experience in digital marketing
• Experience working in a global structure
• Experience working directly with studio leadership, filmmakers and creative vendors
• Thorough knowledge of the entertainment industry
• Strong written and communication skills at all levels

Additional Requirements:

Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of four days per week.  The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $75,000 - $105,000 (bonus eligible)

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].