Senior Marketing Operations Manager, Platform
Skills
- Hands-on experience managing MarTech stacks and marketing databases
- Practical use of AI platforms (e.g., Gemini, ChatGPT, Claude) to build marketing workflows
- Experience with Salesforce, 6sense, Marketo, Snowflake and Tableau; working knowledge of SQL
- Strong platform/product management mindset and first-principles problem solving
- Proven cross-functional collaboration and communication with senior leaders
Responsibilities
- Drive roadmap and development of AI features and processes for the marketing organization
- Design, deploy and enable central AI tools and standard operating procedures for secure, quality outputs
- Administer, optimize and document the MarTech stack (CRM, automation, analytics)
- Coordinate integrations between MarTech platforms and enterprise systems to ensure consistent, secure data flows
- Translate marketing business requirements into technical designs and manage delivery and adoption
- Serve as business owner for marketing data structure, access and compliance requirements
- Lead change management, documentation and stakeholder communication for MarTech and data architecture updates
- Partner with GTM ops, product marketing and engineering to prioritize and deliver marketing systems capabilities
Education
- Bachelor’s degree in marketing, business, computer science, or related field preferred
- Equivalent work experience considered in lieu of formal degree
Benefits
- Health, pharmacy, optical and dental coverage
- Paid time off and sick leave
- Short-term and long-term disability coverage
- Life insurance
- 401(k) contribution
- Potential restricted stock units for certain roles
Average salary estimate
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