Director of Front Office - job 1 of 3
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
Please Click Here to apply internally.
Director of Front Office
SUMMARY
The Director of Front Office is responsible for managing the day-to-day operations for guest reception and concierge; including profitable financial management and proactive strategic leadership. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
ESSENTIAL FUNCTIONS
Major areas of responsibility/ management include, but are not limited to:
- Create, implement and execute department trainings, recruiting and innovative pre-shifts
- Manage associate engagement, scheduling, payroll, counseling and quarterly department meetings
- Create and implement profit and flow-through enhancing strategies and programs
- Review daily financial and labor reports; adjusting the operation as needed to achieve annual budget and forecasts
- Oversee the arrival and departure experience, ensuring guests expectations are exceeded at all times
- Analyze monthly P&L, develop strategies and enhance accuracy for long-term financial success
- Lead by example; support the department operation and provide direct service to guests as needed
- Oversee departmental matters as they relate to federal, state and local employment, labor and civil rights laws.
- Ensure all Human Resource standards and procedures are met on a daily basis.
- Support the hotel's life-safety systems and be prepared at all times for emergency situations.
QUALIFICATIONS
- Three to five years of hotel management experience
- Bachelor’s Degree required
- Advanced skills in Word, Excel, PowerPoint, Opera, HotSOS, Rex and Outlook; daily use of nearly all programs will occur
PREFERRED
- Luxury hotel experience strongly preferred
- Knowledge and experience in using Birchstreet
PHYSICAL REQUIREMENTS
Most work tasks are performed indoors. Position requires walking and giving direction most of the working day. Must be able to stand and walk for 8 hours a day. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
*The pay scale is the base salary wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Montage International is hiring a Director of Guest Services to lead front-office operations, optimize guest arrival/departure experiences, and drive team performance at their Healdsburg, CA property.
Lead a high-performing, locally owned Domino's store in Heath, OH as a full-time Store Manager responsible for people, operations, sales, and profit performance.
Lead merchandise execution for assigned categories from the Katy headquarters, driving planogram compliance, vendor management, and store-focused initiatives to increase sales and improve customer experience.
UChicago Medicine Ingalls Memorial is hiring a part-time Utilization Management Case Manager (Newborn) to manage utilization review, discharge planning, and care coordination for neonatal patients during daytime hours.
Clean Earth seeks a hands-on Lab Pack Chemist to inventory, segregate, package and document hazardous waste for transport while following strict safety and regulatory procedures.
Lead exceptional food and beverage operations at The Plaza as the Senior Food & Beverage Manager, delivering five-diamond guest experiences while managing teams and driving revenue.
Lead front-line store operations and team development as the Assistant Manager on State Street, driving sales, customer experience, and operational excellence.
GoodLeap is hiring a Government Insuring Specialist at its Roseville HQ to audit FHA/VA/USDA loan files, ensure guideline compliance, and coordinate with branches and investors.
Lead the service department at Lithia Chrysler Jeep Dodge Ram of Helena, focusing on staff development, customer satisfaction, and operational performance.
Micron seeks a detail-oriented Materials Specialist at its Boise main site to manage systems data, support inventory and warehouse processes, and lead improvements that enable operational excellence.
Start an entry-level career as a Workers' Compensation Claims Representative in Portland through a comprehensive classroom and on-the-job training program with Sedgwick.
Support Recurly's GTM C-suite in a hybrid Executive Assistant role, managing complex calendars, travel, office operations, and executive-level priorities for the Austin office.
Sedgwick is hiring entry-level Claims Representatives for a classroom-based workers' compensation training program in Las Vegas to begin a career in claims adjusting.
Join a locally owned Domino's franchise as an Assistant Manager to lead a team, maintain store operations, and develop leadership skills through hands-on training.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
