Producer, Social Media

About the Metropolitan Museum of Art

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity. 

Respect: Engage one another with collegiality, empathy, and kindness, always.

Inclusivity: Ensure that all are and feel welcome and valued.

Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.

Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.

Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve. 

GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:

As the Social Media Producer, you will play an integral role in content production for The Met’s social media channels, including Facebook, X, Instagram, TikTok, Pinterest, Weibo, WeChat, and other channels as needed. You will showcase the breadth and depth of the Museum’s collection, programs, and activities, and enhance visitor engagement through innovative, fun, engaging, and educational content. You will foster regular and collaborative communication with colleagues in Communications, Digital, Curatorial, and other teams as related to content research, education, and amplification. You will report to the Senior Manager of Social Media.

PRIMARY RESPONSIBILITIES & DUTIES:

• Research, write, photograph, film, and produce content for The Met’s social media channels, including Facebook, X, Instagram, TikTok, Pinterest, Weibo, WeChat, and more.

• Develop ideas and strategy based on current exhibitions, programs, cultural moments, social media trends, etc. in tandem with the Senior Manager of social media and the team.

• Maintain existing creator relationships across platforms, while actively identifying and cultivating new ones, with a focus on both domestic and international reach. Develop and host creator events for new exhibitions and other key messaging moments.

• Shoot video and photography on iPhone; DSLR and/or mirrorless camera, as well as gimbal, microphones, ring light, and other associated equipment.

• Build relationships across the organization to create engaging material and environment.

• Foster meaningful interaction with digital audiences through content, social media engagement, and building community.

• Work with various internal departments to develop content ideas, gather relevant research, and support the creation of engaging social media posts.

• Support a wide range of internal people stakeholders to develop institutional understanding of social media platforms, trends, and impact.

• Create reports on regular channel activity and key projects such as The Met Gala coverage for museum leadership and funders.

• Contribute to larger projects as needed.

REQUIREMENTS & QUALIFICATIONS:

• 2–3 years of experience in social media video production

• Bachelor’s degree or equivalent experience required

• Proficiency in Adobe Photoshop and InDesign

• Experience with Cap Cut and Adobe Premiere Pro

• Excellent copywriting skills

• Communication and interpersonal skills

• Organizational skills and attention to detail

• Interest in emerging social media products and tools

• Deep understanding of social media platforms and trends

• Experience with social media management and reporting platforms (e.g., Sprout Social)

• Knowledge of and interest in art history

COMPENSATION RANGE:

• Pay Range: $80,000.00 - $85,000.00 / Annually

The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

Visa Sponsorship

Visa sponsorship is not available for this position.

Location Requirements

At time of employment, employees are expected to be located within commuting distance of the Museum. “Commuting distance” means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the “Tri-state and PA” areas), and be able to commute to and from the Museum in a single day.

Benefits Offerings

The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note: Benefits Offering may differ based on Employee Status.

• Medical, dental, vision and life insurance
• 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
• Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
• Long-term disability coverage
• Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
• Commuter benefits (pre-tax income for parking or mass transit expenses)
• Free financial-planning services
• Financial assistance for relevant coursework, seminars, and training programs
• 25% discount for staff in Museum shops
• A subsidized staff cafeteria
• Access to the Museums Council pass, which grants free admission to various museums and cultural institutions

We recognize that it is highly unlikely that someone meets 100% of the desired attributes for a role. If much of this job description describes you, then please apply for this role.

The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact benefits@metmuseum.org.  

The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.