General Manager, Operations
About Mercor
Mercor is training models that predict how well someone will perform on a job better than a human can. Similar to how a human would review a resume, conduct an interview, and decide who to hire, we automate all of those processes with LLMs. Our technology is so effective it’s used by all of the top 5 AI labs.
We crossed a $100M revenue run rate and have averaged 59% month over month growth for the last 6 months, making us the fastest growing company in the world. The team is small and we remain extremely profitable because we can’t hire great people as fast as revenue is growing.
About the Role
Silicon Valley’s top AI companies work with Mercor to find domain experts who can help train and evaluate their models. As a General Manager (GM) at Mercor, you will drive the tactical execution of these projects, ensure top-notch service to customers, and single-handedly drive millions of dollars in revenue. In doing so, you will have a significant impact on Mercor’s long-term growth. A General Manager will report directly to either Mercor’s President or Head of Operations.
Key Responsibilities
- Own a significant chunk of business, managing projects with a key enterprise customer
- Foster strong relationships with researchers at leading AI labs and tech companies, anticipating client needs and identifying opportunities for project expansion
- Manage and mentor a team of Strategic Project Leads (SPLs) and Senior SPLs, driving high performance and professional development
- Collaborate closely with the wider Operations team to execute project strategies, meet client objectives, and drive process optimizations
What Are We Looking For?
- 8–10 years of experience in consulting, finance, law, or similar organizations, or post-MBA in a startup operations role
- Strong analytical and communication skills
- Experience working with customers
Compensation
- Base cash comp from $170K–$250K
- Generous equity grant vested over 4 years
- Commission-based bonus in the form of cash and equity
- A $20K relocation bonus (if moving to the Bay Area)
- A $10K housing bonus (if you live within 0.5 miles of our office)
- A $1K monthly stipend for meals
- Free Equinox membership
- Health insurance
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