Director of Enterprise IT

Are you ready to join a passionate community of people who are changing how health care is delivered?  A place where you will find a career you love while truly making a difference building healthier communities.  If this sounds like you, we would love to have you apply as Director of Enterprise IT, with Medical Home Network!

Founded in 2009 by the Comer Family Foundation, Medical Home Network unites health systems and providers around a vision to improve the health of patients and communities in Chicago. Today, as a Public Benefit Corporation (PBC), MHN has expanded its mission and impact to new markets and is a nationally recognized leader in transforming care within the safety net and building healthier communities across the country. Our whole person model of care, powered by proprietary technology, enhances collaboration across primary care and community-based organizations, leading to better outcomes, lower costs, and reduced health disparities.

THE OPPORTUNITY:

The Director of Enterprise IT is responsible for overseeing IT operations, driving digital transformation, and ensuring technology solutions are aligned with organizational goals. This leader will ensure scalable, secure, and reliable infrastructure and services while partnering closely with business stakeholders to deliver value-driven technology solutions.

• Fun, challenging, and collaborative work environment with passionate colleagues that care deeply about healthcare delivery.
• Recognized as One of the Best Places to Work in Healthcare by Modern Healthcare.
• Competitive benefits programs including Medical, Vision, Dental, HSA, FSA, and 401k.
• Fitness reimbursement, commuter benefits, and tuition assistance.
• Great work life benefits- Paid time off, sick time, and 12 paid holidays.
• Hybrid schedule: Tuesday and Wednesday in office. 

• Serve as a trusted technology advisor and thought partner to the CPTO
• Translate organizational strategy into actionable IT roadmaps, ensuring initiatives are aligned across departments.
• Drive execution of key enterprise priorities and monitor progress through measurable outcomes and KPIs.

• Lead, mentor, and grow a high-performing IT team including system administrators, network engineers, cybersecurity professionals, and support staff.
• Establish clear performance goals, foster a culture of innovation and accountability, and support career development at all levels.

• Lead enterprise cybersecurity initiatives including implementation of frameworks such as NIST Cybersecurity Framework, ISO 27001, and CIS Controls.
• Oversee SOC 2 Type II compliance efforts, manage third-party audits, and strengthen governance structures to protect organizational and customer data.
• Ensure adherence to data privacy regulations and incident response readiness.

• Oversee IT budgeting, procurement, and vendor negotiation to ensure cost-effective and value-driven technology investments.
• Identify opportunities to streamline systems, reduce costs, and modernize IT infrastructure and service delivery.

• Serve as a trusted technology advisor to business leaders, translating complex technical concepts into business value propositions.
• Lead cross-functional projects, support mergers and acquisitions, and ensure technology solutions directly contribute to revenue growth and operational efficiency.

• 10+ years of progressive IT experience, 5 years in a leadership role.
• Experience with regulated industries such as healthcare, finance, or government.
• Proven experience leading enterprise-level security and compliance programs, including successful SOC 2 Type II audits and governance implementation.
• Strong knowledge of data privacy regulations (e.g., HIPAA, GDPR), risk management, and incident response best practices.
• Expertise in telephony and communications systems (8x, RingCentral, etc.)
• Expertise in the Microsoft ecosystem, including Office 365, Azure AD, and cloud infrastructure management.
• Experience with SharePoint and enterprise collaboration tools is a plus.
• Excellent communication, leadership, and stakeholder engagement skills.
• Strong problem-solving abilities, with a systems-thinking and customer-centric mindset.

Medical Home Network is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.