Sales Team Lead (Preplanning, Remote)

Our company

Meadow is a contemporary funeral service reshaping an outdated, predatory industry. Founded from personal experiences by experienced entrepreneurs, we offer transparent pricing, unmatched hospitality, and personalized memorials hosted at top venues.

You probably didn’t picture yourself working at a funeral home startup—just like those who joined Uber or DoorDash didn’t plan careers in taxis or food delivery. You might think this category is boring or depressing. Most people do. That’s exactly why it’s outdated—and why we get to rewrite the story. A once-in-a-lifetime shift in deathcare is happening now, and Meadow—a software-powered, hospitality-first service—is meeting the moment. Reinvention takes people willing to bet on something big and unexpected.

We handle all arrangements online or by phone, making the process easier. Deathcare today is too expensive and too complicated: our mission is to transform every aspect to better serve families across America.

We now serve a meaningful share of each of our markets and have secured significant funding to expand. One of our biggest surprises has been how powerful and inspiring it is to serve families at their time of need.

Model excellence, lead with care, and help shape the most compassionate sales team in the industry.

Meadow is the modern funeral partner families choose—because we pair concierge-level care with prices that never surprise them. In just 18 months, we’ve become the largest player in our first market (LA) and are now scaling nationally.

A generational shift is transforming this long-overlooked industry: families now demand transparency and warmth, not mystery fees and paperwork. Meadow delivers both through proprietary software and unmatched hospitality.

If you believe sales leadership can be about service, performance, and people development all at once, this is the role for you.

Why this role matters

Every call at Meadow represents a family in an unfamiliar moment. You’ll help our reps turn those conversations into comfort and clarity. Starting as a senior rep, you’ll master our consultative process, then quickly step into team leadership. You’ll coach, manage daily operations, and help us scale a high-performing, low-ego sales team.

This is a unique chance to lead from within and shape a new kind of service organization.

What you’ll do

Start as a seller. Become a subject matter expert. Grow into a leader. Stay close to the work.

As a seller

• Guide families from first contact to decision: consultative, high-trust, phone-based sales.

• Own your leads and quota; hit conversion targets through clear, empathetic conversations.

• Model unmatched hospitality and high agency in every interaction.
  

As a Team Lead

• Manage the day shift team, ensuring daily execution and service quality.

  • Lead 1:1s, shift check-ins, team standups, and performance reviews.

  • Monitor rep activity and be the first escalation point.

  • Coach and support reps through feedback, shadowing, and hands-on help.

• Participate in hiring, onboarding, and training for new reps.

• Help scale what works—identify gaps and improve process as we grow.
  

You’ll thrive here if you…

• Have 5+ years of B2C phone sales experience, with a track record of performance.

• Have managed (formally or informally) and care deeply about coaching others to succeed.

• Lead with empathy and act with agency: you take ownership and raise the bar.

• Want to grow into a bigger leadership role as the team scales (this role is scoped to grow).

• Are excited about Meadow’s mission—and believe service can be both high-performance and high-heart

Details:

• Remote | Anywhere in the US

• Hours: 9am–6pm PT (includes break)

• Tools: HubSpot, Aircall, Slack, internal systems

Benefits:

• Health insurance (Medical, Dental, Vision)

• FSA / HSA

• One Medical, Kindbody, Talkspace, Teladoc

• Unlimited PTO

• 10 Paid holidays

• Macbook + tools provided

• $300 WFH stipend.