Accounts Receivable Specialist

Overview

MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007 and based in Carrollton, TX, is actively hiring an Accounts Receivable Specialist. The Accounts Receivable Specialist is responsible for managing the full cycle of insurance claim follow-up and resolution for assigned offices. This role focuses on ensuring timely payment, correcting discrepancies, and maintaining accurate patient ledgers through effective research, communication, and coordination with internal teams and insurance companies.

MB2 proudly collaborates with more than 786 Dentist Owners and supports over 792 practices across 45 states. Under the visionary leadership of our CEO, Dr. V, you will find a fulfilling career within the MB2 family right from the start. Join us today and discover why MB2 is widely recognized as an exceptional workplace that fosters professional growth and an unparalleled sense of community.

We are excited to offer our team members a competitive compensation package that includes medical/dental/vision/life insurance, long and short-term disability, generous PTO, paid holidays, traditional and Roth 401(k) options, and much more!

Key Responsibilities:

• Research and resolve outstanding insurance claims and billing discrepancies.
• Follow up on claim reconsiderations, resubmissions, and appeals to ensure timely resolution.
• Complete and maintain aging reports for all assigned client offices.
• Address insurance denials within three business days of receipt.
• Communicate directly with client offices to obtain missing or necessary claim information.
• File secondary insurance claims with appropriate supporting documentation.
• Maintain and update online insurance portals for claims submission and tracking.
• Respond to internal and external communication requests within two business days.
• Timely and accurate posting of payments for assigned partner offices.
• Properly distribute lockbox correspondence to appropriate departments.
• Apply necessary adjustments to patient ledgers in accordance with Explanation of Benefits (EOBs) and company standards.
• Create and document IssueTrak tickets for all claim denials that require further review.
• Assist with special projects and additional duties as assigned.

Requirements:

• Solid understanding of Medicaid and commercial insurance claim processes.
• Knowledge of the dental billing cycle, including appeals and reconsiderations.
• Experience with dental practice management software (Dentrix, Eaglesoft, Open Dental preferred).
• Excellent oral and written communication skills.
• High attention to detail and accuracy.
• Strong organizational and time management skills with the ability to meet deadlines.
• Ability to work independently and collaboratively within a team environment.
• Proficiency with Microsoft Excel is a plus.

MB2 Dental Solutions, LLC is an equal opportunity employer.

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