Associate Director - Lilly USA Communications

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The Associate Director, Lilly USA Communications, will drive an internal communications strategy for our Lilly USA affiliate. 

An experienced communicator with internal communications expertise, strong communications counseling skills and experience navigating the complexity of a highly matrixed, global company, the Lilly USA consultant will partner closely with colleagues across Corporate Communications to deliver on our objectives. 

Drive business performance through strategic communications

• Advance Lilly USA's business by implementing a communication program that drives desired behavior change and supports employee performance.
• Offer essential communications guidance to senior leaders and business partners to enhance performance and execution efforts.
• Provide coordinated and strategic communications counsel for organizational change management programs.
• Collaborate with the Global Customer Office communications team to integrate global programs within the Lilly USA affiliate.
• Support executive communication needs for the President of Lilly USA and other members of the Lilly USA Leadership Team as required.

Engage employees through consumer-grade content

• Develop engaging employee communication content, including intranet articles, internal social media posts, emails, video scripts, key messages, executive presentations, talking points, and other written materials.
• Create clear and consistent internal communications, along with creative multimedia content and compelling storytelling packages that reinforce Lilly’s corporate narrative and values.
• Co-create a content strategy and guidelines for Lilly USA that appeal to relevant audiences, establishing a strong suite of internal channels to help employees remain focused on top business priorities.

Work across teams

• Collaborate with all Therapeutic Area teams to highlight and amplify milestones and announcements
• Maintain an editorial calendar in coordination with larger corporate communications teams to ensure that all content is delivered to the right audience at the right time.

Drive strategy based on data

• Utilize data and analytics to inform and adjust communication strategies and implementations.

Basic qualifications

• Bachelor’s degree or higher in journalism, communications, public relations, marketing or related field.
• A minimum of 5 years of communications experience in a global, matrixed organization.
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.

Additional Skills/Preferences

• Excellent verbal and written communication skills, including the ability to synthesize and shape complex information into clear, concise, compelling communications.
• Proven expertise in developing communication strategies and detailed implementation plans that drive results. Ability to be a flexible team player with the highest ethical and business standards.
• PROSCI or similar change management certification.
• Demonstrated experience in organizational change management methodology and communications.
• Proven success coordinating multiple enterprise-wide initiatives
• Demonstrated leadership and influence with executives, senior leaders and business partners.
• Meticulous attention to detail, with ability to grasp and focus on the big picture.
• Experience with social platforms
• Superb communication skills – including verbal, written and presentation skills – that can help inform and persuade a wide range of audiences
• Experience collaborating with cross-functional teams across a matrixed organization.
• Effective project management skills, including the ability to prioritize, multi-task, organize and make appropriate trade-off decisions in order to meet deadlines.
• Strong strategic thinking and problem-solving skills with quick learning agility.
• Ability to be a flexible team player, act quickly and meet deadlines with the highest ethical and business standards.
• Proven ability to be innovative and creative, and knowledgeable about new communications trends.
• Ability to manage issues and remain calm under pressure.
• Ability to drive process development and improvement and communicate best practices and measurement.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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