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Communications Coordinator

Job Title

Communications Coordinator

Agency

Texas A&M University

Department

Business Development

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

A Glimpse of the Job

The Communications Coordinator, under general supervision, coordinates, develops, and implements a comprehensive communication plans to include project management, content production, and written communication for both print and digital formats for the Division of Finance and Business Services.

Essential Duties/Tasks:

Develop and Execute Communications 

  • Oversees the development and production of departmental website content, email communications, and the communications calendar. Reviewing all content to meet compliance accessibility requirements.  Monitoring metrics for content usage and effectiveness. 

  • Reviews, edits, and communicates needed updates to communications sent to students and parents from external partners (Bill/Payment, Refunds, Collection systems). 

  • Creates verbiage for automated call and text notifications for student and parent constituents. 

  • Writes answers for the Customer Relation Management (CRM) knowledge base system and creates standard text. 

  • Creates and maintains the Student Business Services annual communication plan for student/parent constituency. 

  • Assists with the coordination of internal and external communications from departments and leadership within the Division of Finance.

Departmental Communications 

  • Update CRM knowledge base content as needed, respond to feedback from both internal and external constituents, and write articles for the external customer knowledge base. 

  • Creates surveys for students and parents to gather feedback on customer interactions. 

  • Reviews vendor marketing materials. 

Events

  • Creates and edits pre- and post-event communications, surveys, and division announcements.

  • Assists with creating presentations, templates, videos, speeches, social media content, signage, and other communication platforms for the division.

Websites

  • Works closely with the team to monitor and review departmental web sites for current UX/UI and accessibility compliance.

  • Supports website content updates, refresh, and visuals.

Special Projects

  • Support projects and division initiatives as needed.

What you need to know

Salary Range: $45,000-50,000 annually. Compensation will be commensurate to selected hire’s experience.

Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section.

Required Education and Experience

  • Bachelor’s degree in marketing, communications, or related field or equivalent combination of education and experience.

  • Three years of communications and/or marketing experience.

  • Experience with email platforms and email communications.

Preferred Qualifications

  • 3-5 years of experience working as a communications coordinator, communications specialist, project manager or similar role on a marketing and communications team.

  • Experience creating graphics for digital and print communication.

  • Comfortability working within a project management software.

Knowledge, Skills, and Abilities

  • Ability to communicate ideas and concepts clearly and effectively.

  • Strong interpersonal and organizational skills.

  • Ability to effectively plan and execute short and long-term projects that make efficient use of resources, meet deadlines, and achieve objectives.

  • Strong written and verbal communication skills.

  • Ability to work as a motivated self-starter.

  • Strong attention to detail and grammatical expertise. 

  • Ability to multitask and work cooperatively with others.

  • Ability to bring fresh ideas, individual voice, and enthusiasm to the team.

  • Ability to build and maintain positive relationships with external stakeholders.

Other Requirements and Factors

  • This position is security sensitive.

  • This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures.

  • All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Average salary estimate

$47500 / YEARLY (est.)
min
max
$45000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
August 15, 2025
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