Client Success Manager
Skills
- Exceptional verbal and written communication for technical and non-technical audiences
- Proven multi-account management with strong attention to detail
- Negotiation skills and ability to leverage data to influence outcomes
- Strong analytical and data-translation skills to drive recommendations
- Experience with affiliate/performance marketing and tracking/reporting tools
Responsibilities
- Serve as primary client contact and manage day-to-day client relationships across multiple accounts
- Identify and execute opportunities to scale accounts and meet profitability targets
- Own client onboarding to shorten time-to-launch through cross-functional coordination
- Manage campaign execution and ensure deliverables meet client KPIs and timelines
- Provide clear daily/weekly/monthly performance reporting with actionable insights
- Analyze performance data in real time and recommend optimizations
- Develop and maintain strategic partnerships and account plans
- Stay current on affiliate and performance marketing trends and tracking platforms
Education
- Bachelor's degree preferred or equivalent experience in marketing, business, or related field
- Relevant certifications or coursework in digital marketing or analytics are a plus
Benefits
- Base salary plus profit-sharing bonus
- Competitive benefits package
- Remote-first work environment with global team
- Career acceleration through ownership and measurable impact
- Inclusive, diverse workplace and equal opportunity employer
Average salary estimate
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We are The DISCOVERY and CONVERSION Company. Founded in 2014 with no external investment, Launch Potato has grown into a leading connector of advertisers to qualified customers. 3x Fortune Best Place to Work, 3x Inc. Best Place to Work & 4x Inc....
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