Senior Data and Analytics Delivery Lead

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

We have been licensing Kraken for over 4 years, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been setting a new standard for what business transformation can look like. 

Who are we looking for?

We’re looking for a brilliant Senior Data & Analytics Client Delivery Lead to help clients fully leverage Kraken data and transform their data team and capabilities. 

You should bring extensive experience leading analytics on a strong, modern data team (e.g., analytics manager, data analyst, data scientist, or analytics engineer); a love of working with clients; and a passion for driving the clean energy transition – energy sector experience is a plus! 

The role

You’ll work directly with Kraken clients to help them develop modern, transformative data and analytics capabilities as part of their broader Kraken transformation. You’ll train them on Kraken data and support them in building critical reporting & insightful analytics, sometimes getting hands-on with query writing or demo analytics. 

You’ll also leverage your experience leading strong analytics teams to advise senior client data leadership on how to build a high-performing, business-centric data organization and leverage data as a strategic asset to unlock ambitious business and clean energy goals.

We are a flat and agile organisation and plan to remain this way. We are looking for a hands-on Senior Data & Analytics Client Delivery Lead that can support both directly and indirectly - sometimes jumping in and writing queries or solving data challenges and other times advising or upskilling both clients and colleagues. 

This person will play a critical role in ensuring the clients’ reporting and analytics transition to Kraken goes smoothly - and ensuring that clients build the transformative data capabilities needed to get full value from Kraken data and power aspirational business goals.

• Guide clients in redefining critical reporting and analytics to use new Kraken data and concepts, through hands-on query writing, working sessions, and trainings
• Advise clients, including senior leadership, on topics like how to develop a high-performing data organization, how to build a modern tech stack, and how to pursue a data strategy and priorities that drive their core business objectives.
• Strategically define and prioritize client data needs to influence the data product roadmap, ensuring product understands the core, shared client needs and that solutions achieve clients’ desired business outcomes
• Partner with engineering to deliver new data features and requirements aligned to client use cases
• Train Kraken’s broader client delivery team on how to help their respective business domains ask effective data questions and leverage data directly to drive business impact

• Degree qualified equivalent, with strong client delivery and/or product ownership experience
• Several years of experience as a data analyst, data scientist, analytics engineer, data consultant or similar, preferably in a fast-paced, modern data team environment
• Strong familiarity with modern data practices and tools
• Strong facility with SQL and modern BI tools
• Familiar with agile product development practices and experience collaborating with engineering
• Excellent communications, collaboration and presentation skills
• Strong influencing skills and ability to challenge traditional ways of thinking
• Patience – our clients are undergoing huge transformations that take time and require our understanding
• Experience leading data teams or mentoring others
• Experience in the energy sector a plus

• Technical mindset, experience in the energy supply sector and with customer journeys
• Degree qualified equivalent, with strong client delivery and/or product ownership experience
• Experience in client facing roles and stakeholder management
• Experience in managing technical product or projects
• Exceptional interpersonal skills 
• Proficient in tools such as miro and office suite

• Passionate about leading, motivating and developing others 
• Passionate about helping customers (without them, we don’t exist)
• Passionate about technology (we are a tech business disrupting energy) 
• Committed to sustainability (we are all about speeding up the shift to a more sustainable world) 
• Open minded, flexible and adaptable (we are constantly growing, changing and evolving) 
• Confident in decision making 
• Supportive
• Approachable
• Inclusive
• Resilient, working well under pressure 

• Great medical, dental, and vision insurance options including FSAs.
• Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
• 401(k) plan with employer match.
• Parental leave. Biological, adoptive and foster parents are all eligible. 
• Pre-tax commuter benefits.
• Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. 
• Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. 
• Modern office or co-working spaces depending on location.
• We hire a wide range of experience levels into our delivery teams. The salary range for this role in NYC ranges on average from $130,000-$200,000 (with some flexibility) depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed, not all candidates will be placed at the top of the range—this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context. 

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

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