Lending Operations Specialist - REMOTE (Central, Mountain and Pacific Time Zones)
Skills
- Strong knowledge of TRID and federal mortgage disclosure rules
- Experience preparing and auditing Closing Disclosures and Loan Estimates
- Proficiency with Encompass or similar LOS platforms
- Title report and insurance review experience
- Ability to manage a high-volume pipeline and meet tight deadlines
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Comfortable working 100% remotely with distributed teams
Responsibilities
- Manage all phases of the bridge loan cycle including loan setup, disclosures, closing preparation, and funding
- Prepare and issue initial and revised Loan Estimates and Initial Closing Disclosures in compliance with TRID and APR requirements
- Gather and verify required documentation for submission to processing/underwriting and ensure minimum submission requirements are met
- Calculate bridge loan advance amounts using internal guidelines and reconcile loan-level data
- Review title reports and homeowners/flood insurance to confirm lien position and security interest
- Coordinate with settlement partners and loan service vendors to ensure accurate data transfer and on-time closings
- Prepare, audit, and validate closing packages and signed documents prior to funding
- Communicate loan status updates consistently to internal teams, lending partners, agents, and borrowers
- Enter and maintain accurate loan data in Encompass and other LOS tools
- Resolve closing issues promptly while maintaining excellent customer service and turn times
- Support cross-functional teammates, mentor peers, and take on ad-hoc projects as needed
Education
- High school diploma or equivalent (required)
- Relevant mortgage industry training or certifications (preferred)
Benefits
- 100% remote-first work culture
- Base salary $70,000–$75,000 with uncapped incentive plan and OTE up to $112,000
- Medical, dental & vision benefits effective day one for full-time employees
- 12 weeks paid parental leave for birthing parent; 6 weeks for non-birthing parent
- Flexible paid time off
- $1,000 annually for professional development
- Life, AD&D and Disability insurance
- 401(k) plan (noncontributory by Knock)
- $75 monthly health & wellness allowance
- Up to $400 monthly coworking space allowance for eligible employees
- $100 monthly allowance for home internet/mobile/communication devices
- $2,500 employee referral bonus
Average salary estimate
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