Information Technology Analyst
Expertise and Functions
- Deploy, configure, and support customer laptop and desktop computer systems, software applications, IT support equipment, VoIP and telephony (mobile phone) products
- ·Provide on-site and remote troubleshooting support for customer equipment and fix issues as required, especially during Test/event periods
- Provide technical support for enterprise networking and infrastructure projects
- Maintain and provide 100% uptime network support, including cabling (Fiber and Copper) support as required
- Provide COMSEC support to deployed COMSEC equipment and function as the local COMSEC Hand-Receipt Holder, re-key equipment and general COMSEC support
- Document all work
- Perform as the Trusted Agent for the site
- Other duties as assigned
Qualifications
Education/Training:
- Associates Degree in relevant discipline preferred
- Current DoD 8570.01 IAT Level II Certification (CompTIA Security+ CE Certification or higher) required
Experience:
- 2+ years of direct experience in providing IT solutions required
- Experience working in a customer-facing support role preferred
Security:
- Must be a US citizen
- Active DoD issued Secret Security Clearance required
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
Salary: $90,000 - $100,000
Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.
Average salary estimate
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