Fast Facts

Join Khan Academy as a Quality Analyst II on the Assessments team, where you'll ensure the quality of our web-based assessment products through manual testing and collaboration with cross-functional teams.

Responsibilities: Develop and execute manual test plans, perform regression testing, track defects in Jira, document processes in Confluence, and contribute to QA best practices.

Skills: Experience in Quality Assurance with strong manual testing skills, familiarity with Xray and Jira, and excellent communication abilities.

Qualifications: 2+ years in a web product Quality Analyst role, familiarity with agile practices, and a passion for education.

Location: Remote work is possible for candidates in the Continental US and Hawaii, with an office in Mountain View, CA.

Compensation: $77600 - $97000 / Annually

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

As a Quality Analyst II on the Assessments team at Khan Academy, you’ll help ensure the quality and reliability of our new Interim Assessment products for learners, educators, and districts. This is a manual testing role; experience with test automation would be a bonus. Your focus will be to deeply understand our web-based Assessment product features and user flows, and craft and execute thorough test plans to ensure stability across common and edge-case scenarios. You’ll work closely with engineers, product managers, designers, and content creators on the Assessments team as we collaboratively develop and iterate new features, including AI-based features.

This is an 18 month fellowship— a full-time opportunity with full benefits designed for someone eager to make meaningful contributions to high-impact education products while continuing to grow professionally.

What you'll do:

• Translate user stories and technical requirements into manual test plans, covering happy paths, edge cases, and regression scenarios.
• Perform regression testing and release validation of critical workflows to ensure product quality remains high as new features are introduced.
• Use Xray to organize and track test cases, execution, and results.
• Track, document, and communicate defects using Jira, articulating severity and reproduction steps clearly and working with cross-functional partners to triage and prioritize fixes.
• Contribute to shared documentation in Confluence, supporting visibility and alignment across the team.
• Participate in continuous improvement of team QA practices and processes.

WHAT YOU BRING

• 2+ years of experience in a Quality Assurance or Quality Analyst role on a web product team.
• Proven ability to design and maintain structured manual test plans aligned with product and business goals.
• Passion for the details and a hunger for learning and exploring — skilled at identifying test gaps and edge cases early in the process.
• Experience with test management and documentation tools like Xray, Jira, and Confluence.
• Familiarity with agile development practices, including sprint planning, standups, and backlog refinement.
• Strong written and verbal communication skills; able to collaborate effectively across remote, cross-functional teams
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.
• Love of education and alignment with Khan Academy’s mission of a free, world-class education for anyone, anywhere.

Nice to have:

• Experience working on educational products or platforms.
• Exposure to testing and validating AI-enhanced features.
• Experience with accessibility testing, standards and guidelines.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $77,600 - $97,000 USD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Additional incentives are provided as part of the complete total rewards package, in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected]