Operations Manager #0209

Our client represents a private equity-backed organization experiencing expansion within the hospitality and property management industry. Currently operating 7 locations with plans to scale to 20-30 facilities over the next two years, they require a strategic operations executive to optimize performance across their growing regional portfolio.

This presents an outstanding opportunity for an analytically-focused, financially-astute operations professional to standardize processes, establish industry best practices, and create measurable impact on bottom-line results across multiple properties. The successful candidate will enjoy significant operational autonomy while managing a focused portfolio within a rapidly expanding enterprise offering substantial advancement opportunities.

Position Overview In the capacity of Operations Manager, you will deliver strategic oversight and operational excellence across 4-6 properties within your assigned territory. Your scope includes managing approximately 20 team members (with each site maintaining a manager plus 4-5 support staff) while driving NOI maximization, operational consistency, and high-performance team development.

Core Accountabilities:

• Oversee maintenance protocols, safety compliance measures, and comprehensive risk management frameworks
• Lead, train, and develop facility managers and support staff
• Ensure accurate and timely operational reporting to senior leadership
• Maintain high standards of customer service and community engagement
• Conduct regular site visits to assess operations, staff performance, and property conditions
• Drive financial performance by managing budgets, monitoring revenue/expenses, and maximizing profitability at each facility
• Identify and execute profit-improvement initiatives
• Implement and enforce standard operating procedures (SOPs) and ensure compliance across all locations

Essential Qualifications:

• Willingness to travel quarterly (approximately 10 days) to oversee regional facilities
• Track record of implementing SOPs, risk management practices, and compliance standards
• Experience with operational reporting, data analysis, and budget management
• Data-driven mindset with strong focus on financial metrics, NOI optimization, and profitability
• Based in or willing to relocate to Coral Gables, FL area
• Proven ability to lead, coach, and develop managers and teams across multiple locations
• Basic accounting skills and proficiency in Excel
• Senior multi-site operations experience in hotels, multi-family/commercial property management, restaurants, or similar hospitality/service environments
• Excellent communication and interpersonal skills
• Strong strategic thinking and problem-solving abilities

Preferred Qualifications:

• Demonstrated success in scaling operations or turnaround situations
• Experience in high-growth or private equity-backed environments
• Background in regional/district management roles within hotels, multi-family property operations, or restaurant groups

• Work Arrangement: Onsite 4 days per week, 1 day remote, based in Coral Gables, FL office
• Performance Bonus: Up to 20% of base salary
• Base Salary: $90,000 - $130,000 (commensurate with experience)
• Healthcare benefits reimbursement

Why This Role?

• Strategic Autonomy: Enjoy entrepreneurial decision-making authority while benefiting from seasoned executive guidance and support
• Meaningful Impact: Shape bottom-line results and operational excellence across a diverse portfolio of facilities
• Systems Building: Lead the development of foundational processes, organizational structure, and high-performing teams from inception
• Career Advancement: Portfolio expansion creates natural progression paths into senior regional leadership positions
• Financial Stability: Supported by robust private equity backing with clearly defined growth strategy and substantial capital resources

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