Director of Technology Operations #1508

Our client represents an expanding security technology enterprise with established operations across the Midwest and Eastern United States. Their dedication to technological advancement and superior operational performance has established them as a reliable ally within the security and technology solutions industry. As their growth trajectory continues, they are looking for an energetic IT executive who excels in a collaborative, rapidly-evolving workplace.

Role Summary

Our client is looking for a seasoned and forward-thinking Director of Technology Operations to spearhead their IT functions, software systems, business applications, and technological infrastructure. This presents an exceptional opportunity for a practical technology executive who values direct involvement while delivering strategic oversight. In this capacity, you will oversee the comprehensive management, planning, and implementation of all information technology systems and digital initiatives supporting their multi-site operations.

This executive position demands a combination of visionary planning and hands-on implementation, as you will engage directly with systems, infrastructure, and interdisciplinary teams to ensure their technology landscape enables business expansion and operational superiority.

Core Responsibilities

Strategic Leadership

• Oversee financial planning for technology investments, supplier partnerships, and personnel deployment
• Create and implement comprehensive technology roadmaps that support organizational goals and expansion initiatives
• Research and propose innovative solutions to enhance productivity and strengthen security posture
• Direct infrastructure development projects and strategic technology deployments

Operational Management

• Champion security programs and maintain adherence to regulatory requirements and industry protocols
• Supervise round-the-clock functionality of technology platforms, networking equipment, servers, cloud environments and supporting infrastructure
• Establish and uphold comprehensive backup strategies and operational continuity frameworks
• Guarantee optimal system performance, reliability, and protection across all technology assets

Hands-On Execution

• Architect and implement networking frameworks, server environments, and cloud-based solutions
• Take direct part in technology rollouts, system configurations, and technical problem resolution
• Serve as final technical escalation point for mission-critical system challenges
• Direct enterprise software deployments, database operations, and system integration initiatives

Team Leadership

• Partner with business unit leaders to identify technological requirements and implement effective solutions
• Recruit, coach, and cultivate IT professionals within the organization
• Create comprehensive technology governance frameworks, operational procedures, and industry best practices
• Cultivate an environment focused on ongoing enhancement and technical mastery

Required Qualifications

• Deep knowledge in networking design, systems management, and information security protocols
• Undergraduate degree in Computer Science, Information Systems, or equivalent discipline
• Exceptional verbal and written communication abilities along with strong relationship-building skills
• 10+ years experience in technology leadership positions, ideally within medium-scale organizations
• Demonstrated success overseeing distributed IT environments across multiple sites
• Solid understanding of business operations with capability to synchronize technology initiatives with corporate strategies
• Established history of directing enterprise-level technology infrastructure and daily operations
• Superior project coordination and administrative capabilities

Preferred Qualifications

• Understanding of regulatory compliance structures and security protocols
• Advanced degree in Information Systems, Management, or comparable field
• Proficiency with IT operations management platforms and structured methodologies
• Industry credentials (CISSP, CISM, PMP, ITIL, or equivalent certifications)
• Hands-on experience with major cloud computing services (AWS, Azure, Google Cloud)
• Proven experience in enterprise resource planning system deployment and oversight
• Professional background within the security technology or adjacent industry verticals

• Comprehensive benefits package
• Base compensation range: $150,000 - $180,000
• Full-time position located in Baltimore County, Maryland
• Annual performance-based incentive compensation

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

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Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

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• Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
• Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
• New Jersey: We do not inquire about salary history unless voluntarily disclosed.

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Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.