Unified Communications Engineer
Title:
Unified Communications EngineerBelong. Connect. Grow. with KBR!
KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.
Why Join Us?
- Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
- Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
- Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
Job Description:
- The current Unified Communications infrastructure consists of Cisco DXSO's, 8800 Series Cisco phones, Cisco MX and SX Series Conference room equipment, Cisco Unified Communications Manager, Cisco Telepresence, Cisco VBrick, Cisco Enterprise Content Delivery, and Unity Connect voicemail.
- Responsible for desktop Video Conferencing (DVTC), Conference Room Video Teleconference Communications (CVTC), desktop Voice Over Internet Protocol (DVOIP), Voicemail, and Enterprise Content Delivery.
- Review and analyze the existing Unified Communications infrastructure and make recommendations for enhancement
- Engineer Unified Communications solutions to meet new requirements and enhancements to existing Unified Communications services to include identifying hardware refresh recommendations
- Perform an AoA for periodic Unified Communications hardware refreshes following all
- Change Management processes
- Creates and documents requisite network configuration
- Performs design, project management, acceptance testing, and vendor assessment activities.
• Communicates with internal and external groups to determine communications requirements and prepare engineering specifications to ensure functional requirements are met.
• Ensures the accuracy and completeness of systems documentation.
• Help in the design and the development of system equipment, as well as installing, and testing system equipment and implementing procedures to make all components operational.
• Involvement in all aspects of service delivery, from carrying out feasibility exercises and determining connectivity and signal access, to preparing detailed, technical, and operational documentation.
Minimum Qualifications:
- Top Secret with SCI.
- Requires 5 to 8 years with BS/BA or 3 to 5 years with MS/MA or 0 to 2 years with PhD. 4 years of additional relevant experience may be considered in lieu of a bachelor’s degree.
- Information Assurance Technical (IAT) III Certification.
- Experience utilizing trouble ticket systems like ServiceNow.
- Excellent customer service, writing and oral communication skills.
- In-depth knowledge and understanding of LAN/WAN and Unified Communication (UC) technology, tools and services.
- Demonstrated experience as a Network Administrator.
- Ability to multitask and work in a fast-paced environment.
- Professional-level Cisco certifications desired.
- Problem analysis and problem solving.
- Attention to detail and accuracy.
- Customer Service oriented.
Desired Qualifications:
- ITIL Foundations certification.
- Experience with cloud based unified communications solutions.
- Appropriate security certifications centering on networking and unified communications.
- Experience with VTC systems and their integration within unified communications platforms.
- Effective Communication skills - verbal and written.
Basic Compensation:
$100,000 to $200,000
This range is for the Maryland area only
The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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