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Job details

Tax Registration Coordinator - job 1 of 4

Justworks is a fast-growing HR and payroll platform focused on helping small businesses manage payroll, benefits, and compliance. The Tax Registration Coordinator will own tax registration setup and account maintenance for customers, working cross-functionally with onboarding, payments, and customer success teams while managing state agency relationships and ensuring accurate unemployment tax accounts.

Skills

  • Customer service experience with strong written and verbal communication
  • Basic payroll tax knowledge or willingness to learn state unemployment rules
  • Attention to detail and accuracy in data entry and tax filings
  • Comfort interacting with state agency representatives
  • Problem-solving and ability to prioritize workload
  • Ability to craft clear outbound communications and follow SLA-driven processes

Responsibilities

  • Register new customer accounts for state unemployment tax when customers hire in new states
  • Complete and file Powers of Attorney (POA) where applicable
  • Work directly with state unemployment offices to confirm proper account setup
  • Craft outbound emails and follow up by phone to collect required customer information
  • Maintain and update state setup instructions and requirements as regulations change
  • Manage a queue of open issues to deliver timely resolutions for unemployment tax accounts
  • Maintain tax reporting/filing software with accurate customer and tax data
  • Partner with claims teams to ensure accounts are updated for correct claim routing
  • Track state-level trends and create proactive responses and process improvements

Education

  • High school diploma or equivalent required
  • Bachelor's degree preferred but not required

Benefits

  • Comprehensive health, dental, and vision benefits
  • 401(k) retirement plan
  • Wellness programs and company retreats
  • Paid time off and parental leave
  • Hybrid work model and flexible workplace policies
  • Professional development opportunities and career growth resources
  • Total Rewards philosophy and detailed benefits on company careers page
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$56784 / YEARLY (est.)
min
max
$54080K
$59488K

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We started Justworks to free entrepreneurs to focus on what matters: growing their business and creating a better place to work.

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CULTURE VALUES
Rise from Within
Growth & Learning
Transparent & Candid
Diversity of Opinions
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$54,080/yr - $59,488/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 3, 2025
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