Support Ops Jobs

Ideogram is hiring a Community & Customer Success Manager to scale a vibrant global community, drive user engagement, and build AI-driven support and feedback systems that inform product direction.

Support the CEO and CTO and build the operational foundation — office, events, vendor relationships, and cross-functional processes — for a fast-scaling Series B startup based in New York.

Lead Emailable's operational engine to build predictable processes, enforce SLAs, and align engineering, support, and compliance so the company scales reliably without daily founder firefighting.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Take Risks

Casual Dress Code

Emails over Meetings

Collaboration over Competition

Fast-Paced

Growth & Learning

Open Door Policy

Transparent & Candid

Customer-Centric

Passion for Exploration

Dare to be Different

Child Care stipend

Onsite Child Care

Family Medical Leave

Maternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Health Savings Account (HSA)

Conferences Stipend

Learning & Development

Paid Time-Off

Equity

Donation Matching

Mixe-Ability Accomodations

Work Visa Sponsorship

Commuter Benefits

Employee Resource Groups

401K Matching

Freshworks seeks a VP of ICG Strategy & Operations to lead global GTM operations across Sales, Support, Solution Engineering and Customer Success, driving strategy, operational excellence, and revenue optimization.