Provide real-time rider support and troubleshooting for an autonomous ride-hailing service while helping shape operational processes and tools ahead of commercial launch.
Provide hands-on Tier 1 IT support onsite for an autonomous ride-hailing company, managing tickets, troubleshooting access via Active Directory, and coordinating escalations.
Operate the service operations command center for an autonomous ride-hailing service, managing fleet safety, dispatch, and incident response for the Las Vegas market.