Customer Service Management Jobs

Senior technical expert to architect, configure, and deliver ServiceNow CRM and industry workflow solutions for manufacturing customers while driving adoption and technical excellence across projects.

Lead and coach a hybrid outbound vendor management team at Oscar to meet KPIs, improve operational workflows, and enhance member and provider services.

Be the first point of contact for prospective clients at Libra Solutions by managing intakes, ensuring accurate case data, and delivering excellent customer service from our Huntersville, NC office.

Lead retail operations at Eataly King of Prussia, managing multi-department teams and merchandising strategies to maximize profitability and deliver an authentic Italian marketplace experience.

Lead and coach a team of Account Representatives in Chicago to ensure client satisfaction, control budgets, and drive operational and financial performance for strategic property services accounts.

Libra Solutions is hiring a detail-oriented Legal Assistant/Account Manager to manage post-funding firm relationships and account performance from our Huntersville, NC or Denver, CO office.

Support market operations, onboarding, and compliance as an Onsite Administrative Assistant at a top national pizza brand.

Lead a high-performing retail store for Abercrombie & Fitch Co. in NYC, overseeing sales, operations, and team development to drive business results.

Lead daily restaurant operations for Domino's Team Honey Badger as General Manager, overseeing staff training, store performance, and customer experience.

A busy Dellwood store is hiring an Assistant Manager to lead shifts, support store operations, and elevate customer experience through strong team leadership and operational reliability.

Support leasing operations and resident relations at a fast-growing property management company by assisting prospects, processing leases, and helping maintain a welcoming community.

Citizant is hiring an onsite Service Desk Lead in Glynco, GA to oversee Service Desk operations, drive SLA performance, and lead a technical support team in a federal enterprise environment.

Rexel USA is hiring a Project Manager in Pasadena, TX to manage low-complexity electrical distribution projects, coordinate vendors and customers, and ensure accurate ordering, delivery and billing.

College Board seeks a Customer Care Specialist to manage escalated SAT/AP/PSAT/CLEP inquiries, drive resolution and root-cause analysis, and improve customer experience in a flexible remote full-time role.

Provide professional on-site event support for Skills Bridge Academy, handling setup, registration, vendor coordination, and attendee services to ensure smooth, high-quality events.

Lead and support a portfolio of Prometric Test Centers remotely—coaching staff, managing operations, and ensuring excellent candidate experiences with regular travel across your territory.

Lead UNC-Chapel Hill's ResNet operations to deliver secure, reliable network and digital services for housing residents and staff while managing staff, budgets, and vendor relationships.

Serve as the primary client liaison for national accounts at City Wide Facility Solutions, delivering high-quality service, driving account growth, and coordinating franchise partners remotely.

North Star Pizza seeks an energetic Assistant Manager at its Elko New Market location to support store operations, lead staff, and ensure exceptional customer service.

Work within Lessen's Exteriors team to manage vendor relationships, coordinate service delivery, and resolve client and affiliate issues in a fast-paced, hybrid role based in Chicago.

Style Advisors at Equinox Rittenhouse will drive sales and deliver elevated customer experiences while maintaining brand presentation and operational excellence in a fast-paced retail environment.

Support AMA’s virtual experiences by leading pre-event setup, live moderation, and post-event reporting for webinars and online conferences in a part-time remote role.

Lead and develop a global Customer Engineering team to support TSMC’s DSM products, ensuring high service quality, strong customer relationships, and smooth system installations.

Assist in leading store operations at 730 E Market St by managing staff, inventory, cash handling, and customer service to drive sales and ensure safety.

Smiths Detection is hiring a field-based Technical Support Technician to install, maintain and troubleshoot CT/X‑Ray security equipment across customer sites while ensuring high customer satisfaction and compliance with security standards.

ServiceNow is seeking a Global Client Director to lead executive relationships and drive multi-million-dollar growth across strategic finance and banking accounts while coordinating global virtual teams.

Kay Jewelers at River City Marketplace is hiring an Assistant Store Manager to help lead sales, coach staff, and deliver outstanding customer experiences in a fast-paced retail jewelry environment.

Join a seasoned women's fashion platform as a Junior Account Executive supporting off-price wholesale accounts, managing orders and showrooms, and helping drive sales growth.

The High Line seeks an experienced Store Manager to lead store operations, build a mission-driven retail team, and drive the success of its new flagship retail location in the Meatpacking District.

Senior technology leader needed to own the roadmap and delivery of marketing and CRM platforms (Salesforce Marketing Cloud, Data Cloud, Sales & Service Cloud) and to lead a cross-functional team driving integration, governance, and operational excellence.

Beloform is hiring a Client Relationship Representative in Phoenix to manage client accounts, deliver tailored recommendations, and uphold high standards of service for memorable events.

SteerBridge Strategies is hiring a Remote Contact Center Supervisor to lead agent coaching, manage WFM and telephony operations, and drive adherence and performance for a mission-focused contact center.

Northwestern Medicine is hiring a Patient Services Representative to provide front-desk registration, scheduling, insurance verification, and medical-record support in a part-time, daytime clinic role.

Veolia is hiring a detail-oriented Billing Coordinator to produce timely, accurate invoices for hazardous waste and disposal services at its Baytown facility.

Amazon Hose is hiring an Inside Sales Representative in Tampa to support customers with technical hose solutions, process orders, and grow revenue through strong customer relationships.

Cloudforce is hiring a Project Coordinator in National Harbor, MD to support PMO operations, manage project documentation and reporting, and act as an onsite liaison for cloud and AI engineering projects.

Ivyhill Technologies is hiring on-site Technical Information Specialists to provide helpdesk support, document and resolve stakeholder inquiries, and manage tickets through resolution.

Serve as a Senior Analyst in Service Desk Operations supporting vendor onboarding and prequalification processes for the Mayor’s Office of Contract Services in New York City.

Lead and support a small retail team at Lakeshore Learning Store to deliver exceptional customer service and strong store performance on a part-time schedule.

Town and Country Toyota is looking for a motivated BDC Coordinator to manage service leads, drive appointment volume, and provide exceptional customer service at our Charlotte dealership.

Lead operations at Whataburger Unit 282 by managing staff, ensuring food safety and quality, and driving guest satisfaction and financial performance.

Lead and manage Walden University's graduation and degree audit operations, supervising teams and ensuring FERPA-compliant, timely student records and services.

Support federal security systems projects as a Project Coordinator, managing schedules, procurement, and project finances while acting as a primary customer contact.

Shine Social Brand is hiring a Service Account Assistant to support client account operations, coordinate project tasks, and ensure timely communication across event and marketing projects.

Marshalls is hiring a Full-time Customer Experience Coordinator in Tullahoma to lead front-end associates, ensure excellent customer service, and support daily store operations.

Provide hands-on leadership and operational support as a temporary Assistant Store Manager at Dollar Tree in Reidsville, ensuring excellent customer service, merchandising, and team performance.

Lead the Scarsdale Equinox shop as the Manager-on-Duty, driving sales performance, operational excellence, and an exceptional customer experience in a fast-paced, premium fitness retail environment.

Work with Senior Lifestyle as an Admissions Coordinator for skilled nursing to manage referrals, admissions logistics, prior authorizations, and patient intake activities.

Cengage Group is hiring a Transportation and Routing Specialist to perform daily outbound routing, manage carrier communications and claims, and support distribution operations in a hybrid remote/office role.

Hollister Co. is hiring an Assistant Manager in Woodburn to lead sales and operations at the Woodburn Premium Outlets location while developing and coaching the store team.