Technology Support Specialist I - Multiple Locations

This is a contract Opportunity
Specific site availability and start dates will vary by location.

We’re seeking an On-Site Technology Support Specialist I to support daily IT operations and ensure employees can rely on their technology. In this role, you’ll provide hands-on support for devices, audio-visual tools, and workplace systems while delivering excellent customer service across your assigned location. This is an evergreen, multi-location opportunity where openings may arise at different times based on business needs.

• Provide daily troubleshooting support for PCs, Macs, software applications, AV tools, and network connectivity.

• Manage ServiceNow tickets by prioritizing requests, meeting SLAs, and ensuring timely resolution.

• Perform IT asset management including shipping, receiving, tracking, and lifecycle management.

• Support meetings and events with AV setup, on-site assistance, and occasional off-site coverage.

• Deliver VIP/white-glove support and remote-hands assistance as needed.

• Document issues and solutions to support continuous improvement.

• Experience supporting Windows, macOS, and Microsoft applications including Outlook, Teams, OneDrive, and Office 365.

• Ability to troubleshoot AV systems including Surface Hubs, Crestron, and Microsoft Teams Rooms.

• Strong customer service, communication, and time-management skills.

• Ability to multitask in a fast-paced, on-site support environment.

• Experience providing hands-on technical support with enterprise hardware and software tools.

• Opportunity to support enterprise-level IT environments.

• Exposure to a wide range of AV, collaboration, and network support technologies.

• Contract flexibility with growth potential.

• Build in-demand technical and customer-facing IT support skills.

• May support tools such as Condeco, Barco ClickShare, Polycom, Cisco, and digital display equipment.

• Occasional travel to other sites may be required.

• Some after-hours support may be needed based on business needs.

• Strong opportunity for technical skill growth and long-term career development.

• Alabama: Birmingham

• Arizona: Phoenix, Tucson

• Arkansas: Rogers

• California: Irvine, San Diego, San Francisco, San Jose, Palo Alto, Sacramento

• Colorado: Denver

• Connecticut: Hartford, Stamford

• Florida: Miami, Tampa, Orlando, Boca Raton

• Hawaii: Honolulu

• Indiana: Indianapolis

• Louisiana: New Orleans

• Michigan: Detroit

• Minnesota: Minneapolis

Pay Range: $30–$33 per hour

YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.