Martha Rhodes Travel - Luxury Travel Support Specialist

Join a luxury travel team as a Luxury Travel Support Specialist Apply now.

💵 $2000–$2250/month | Full-time | Remote | 8 a.m.–2 p.m. ET overlap

Hi, I’m Martha, founder of a boutique travel consultancy based in Richmond, Virginia. I created this business with one goal: to make every journey seamless, extraordinary, and stress-free. We specialize in high-end, bespoke travel—whether that’s a fully tailored itinerary, a private yacht charter, jet travel, or rare experiences designed to inspire and delight across the globe.

We partner with a select group of discerning clients, building relationships founded on trust and personal connection. While we operate at an industry-leading level of sales, our true focus is on delivering uncompromising quality in every journey, rather than measuring success by volume of bookings.

Our team is a close-knit, supportive group that includes my sister, our business manager, a full-time travel designer, and part-time itinerary support. Though we all work remotely, we’re united by shared values: cultivating lasting client relationships, obsessing over details, and approaching every journey with care, grace, and genuine excitement.

If you’re inspired by the idea of joining a collaborative, people-focused team dedicated to creating unforgettable travel experiences, you’ll feel right at home with us. 

We’re seeking a Luxury Travel Support Specialist—a detail-oriented, tech-savvy professional who thrives in a fast-paced environment. In this role, you’ll be a key partner to our travel designers, ensuring every journey is executed seamlessly by managing research, logistics, documentation, and team organization.

By taking on critical administrative and itinerary-preparation responsibilities, you’ll allow our designers to focus on crafting extraordinary travel experiences.

What You’ll Do :

🏨 Research and secure trip components—hotels, cruises, tours, and partner services

🧳 Coordinate logistics and details to support flawless, end-to-end travel planning

📑 Prepare polished itinerary presentations and final travel documents for designer approval

📧 Communicate with travel partners and vendors throughout the planning process

💰 Maintain accurate sales records, including financial details and payments

📂 Organize team tasks, track project milestones, and keep reference resources up to date

The ideal candidate is a calm, dependable team player who thrives in a collaborative environment. You bring honesty, reliability, and a strong sense of ownership to everything you do. Even when juggling a full to-do list, you stay focused on accuracy, organization, and sound decision-making. Above all, you value building strong, professional relationships—with vendors, partners, and your teammates.

Working Hours : This is a full-time role with an expected 6 hour overlap from 8 a.m. to 2 p.m. Eastern Time.

To excel in this role, you bring:

✅ 2 years + experience in travel coordination. 

✅ Exceptional written and verbal communication skills

✅Experience working for an International or US - Based Business. 

✅ Confidence working with financial figures and maintaining precise records

✅ Meticulous attention to detail with a commitment to accuracy

✅ A proactive mindset, always looking for ways to improve processes

✅ Quick adaptability in learning new digital tools, CRMs, and project management software

Bonus Points if You Have:

⭐ Previous experience in the travel industry

⭐ Familiarity with Apple Mail, iCloud, Pages, and Numbers

⭐ Knowledge of Airtable or similar database tools

⭐ Experience using Google Workspace for collaboration and organization

⭐ Exposure to Axus Itinerary Software (or a similar platform)

⭐ Familiarity with travel booking engines (SABRE, Travel Wits, etc.)

⭐ Understanding of travel insurance quoting and documentation

What’s in it for you?

💵 Salary : $2,000 - $2,250 per month*

🕒 Full-time: Fully remote position

🌴 Paid Time Off: 20 days per year, including public holidays

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This is our typical hiring process - occasionally, it may include extra steps.

For this role, JobRack is partnering with Martha Rhodes Travel to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you!

🔍 How to shine
• Read the role details carefully.
• Submit a thoughtful, high-quality application.
• Stay responsive - we’ll keep you updated at every stage.

✨ Important notes
• Apply only through JobRack; please don’t contact the company directly.
• We expect a respectful hiring experience - any disrespect means instant disqualification.
• This is a full-time, primary role (no freelancing or second jobs).

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