Remote Claims Team Manager
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Claims Casualty Team Manager. This role plays a crucial part in the daily operations of the claims unit, where you will coordinate, direct, and oversee activities of the claims teams. Your leadership and mentoring will be vital in ensuring compliance with regulatory requirements and upholding customer service standards. You will have the opportunity to implement innovative approaches to customer concerns, develop team members, and drive performance excellence.
- Review claim files for quality and monitor performance indicators of Claims Reps.
- Provide coaching and timely feedback to employees on performance.
- Resolve customer service issues through effective communication.
- Manage recruitment and development of team members.
- Lead meetings to communicate goals and reinforce performance expectations.
- Stay updated on industry developments and best practices.
- Participate in committees and projects supporting organizational goals.
- Bachelor's degree or equivalent combination of education and experience preferred.
- 4-6 years of experience in Automotive Claims handling required.
- 1-3 years of supervisory experience preferred.
- Strong organizational, planning, and delegation skills required.
- Excellent oral and written communication skills necessary.
- Advanced interpersonal skills essential.
- Ability to effectively lead change required.
- Valid driver's license and acceptable DMV record required.
- Chartered Property Casualty Underwriter designation preferred.
- Health coverage for medical, dental, and vision.
- 401(K) saving plans with company match and pension.
- Tuition assistance for career development.
- Floating holidays and PTO for community volunteer programs.
- Paid parental leave for family support.
- Wellness programs to promote health and well-being.
- Employee discounts on memberships, insurance, travel, and more.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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