Director, Virtual Clinical Operations (Remote)

This position is posted by Jobgether on behalf of Emma of Torre. We are currently looking for a Director, Virtual Clinical Operations in United States.

As Director of Virtual Clinical Operations, you will lead and optimize high-performing virtual clinical teams, ensuring the effective delivery of impactful patient care programs. Acting as a strategic and operational leader, you will drive performance across virtual networks while aligning operations with client goals, compliance standards, and internal quality benchmarks. You’ll collaborate with cross-functional partners, oversee staffing strategies, and spearhead initiatives that foster innovation, scalability, and measurable outcomes. This remote position offers an exciting opportunity to shape the future of virtual clinical education and support in a rapidly evolving healthcare landscape.

Accountabilities:

• Provide leadership and support to Virtual Clinical Managers and Educators to ensure high-quality execution, time management, and compliance.
• Foster a culture of adaptability, diversity, and transformation by driving innovation, team engagement, and the adoption of virtual operations strategies.
• Collaborate with internal teams across Client Solutions, Training, Analytics, and Compliance to align programs with client expectations and regulatory frameworks.
• Oversee operational excellence by implementing standardized processes, auditing quality standards, and ensuring optimal use of digital tools (Genesys, Salesforce, etc.).
• Manage resource allocation, financial performance, and staffing strategies to meet evolving client and patient demand.
• Serve as the primary point of contact with client virtual leadership teams, translating client objectives into actionable strategies.
• Monitor KPIs, develop measurable objectives, and continuously assess program performance through dashboards and reporting tools like PowerBI.

• Bachelor’s degree required; Master’s preferred.
• Minimum 5 years of experience in a Director role and 3+ years in virtual pharmaceutical operations.
• Current and unrestricted RN or NP license.
• Proven success in leading virtual teams, launching new programs, and managing inbound/outbound virtual support functions.
• Strong clinical and pharmaceutical knowledge, including medication compliance and patient/HCP support strategies.
• Demonstrated ability to coach and develop leadership teams, manage change, and optimize virtual operations.
• Technically proficient in telephony systems, Salesforce, Microsoft Suite, and analytics tools.
• Strong communication, decision-making, and problem-solving abilities in fast-paced, client-driven environments.
• Willingness to travel up to 25% as required.

• Competitive base compensation between USD 20 - 30/hour
• Overtime pay at USD 37/hour
• Comprehensive health insurance coverage
• Flexible and fully remote work setup (open to US-based candidates)
• Opportunities for leadership, innovation, and strategic influence
• Inclusive culture with a focus on diversity, collaboration, and professional growth

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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