Product Operations Program Manager

** This is a contract role that goes through December 2025, with potential to extend. Candidates must be able to work onsite in the SF Bay Area, Seattle, or NYC **

We’re looking for a Program Manager (Product Operations) to join our client's Product & Regulatory Operations organization. This team plays a critical role in ensuring user and business safety while driving product quality, growth, and engagement across their platforms.

In this role, you’ll lead complex, high-impact programs, working closely with cross-functional partners in product, engineering, legal, and global operations. You’ll shape strategies, streamline processes, and bring operational clarity to some of the company’s most critical initiatives - including support for next-generation AI projects.

What You’ll Do

• Define project scope, build roadmaps, and execute program plans for key initiatives.
• Drive effective, concise communications across global stakeholders and senior leadership.
• Conduct root cause analysis, manage escalations, and deliver business recommendations.
• Identify and close gaps in systems, strategies, and processes to scale operations effectively.
• Manage risk and compliance activities, ensuring projects are delivered with quality and trust.
• Partner cross-functionally to support large-scale, high-touch programs from development to completion.
• Leverage data, dashboards, and advanced tools to inform program decisions and measure impact.

• 10+ years of experience in operations, consulting, or tech company program management.

• 7+ years of program/project management experience in a corporate environment.

• Strong communication skills with a proven ability to influence and partner across functions and global teams.

• Skilled at prioritizing and making decisions under tight deadlines.

• Proficiency with Excel, SQL, or similar analytical tools for reporting and decision support.

• Track record of collaborating across functions to scale initiatives and deliver measurable impact.

Nice to Have

• Previous experience at a large technology company.
• Background in supporting AI/Gen-AI projects or emerging technologies.
• Experience with vendor management and process optimization in high-growth environments.

Compensation Rate: $85-95/hr

• This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process. **
  

Benefits

• 75% of employee-only Medical & Dental coverage
• Vision - opt-in available
• 401k
• PTO
• Laptop
• Life Insurance, Disability Insurance, AD&D coverage
• Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available

** This is a contract role that goes through December 2025, with potential to extend. Candidates must be able to work onsite in the SF Bay Area, Seattle, or NYC **