Dental Office and Claims Coordinator (International Opportunity)

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

The Dental Office and Claims Coordinator is responsible for supervising and assisting in day-to-day administrative duties for the dental clinic including but not limited to scheduling, patient statements, accounts receivable, billing, coding, records keeping, accounts, credentialing and human resources. 

Key Responsibilities:

• Initiate and carry out all administrative functions associated with Dental Clinic staff and patients. Including insurance claims and payment allocations. 
• Develop and maintain methods to control and evaluate the quality and effectiveness of the work services provided. Recommend and advise the Dentist and Sr. Hospital Administrator on problems related to collaborative service efforts and provide appropriate plan for resolution. 
• Participates in departmental planning for budgetary requirements and accountability. 
• Collaborate with hospital administration and Dentist to develop policies and administrative procedures for clinic. 
• Represent Dental Clinic and staff at Department Head meetings. 
• Monitors patient flow maintains contact with clinical staff regarding miscommunication in all aspects of providing dental care. 
• Collaborate patient scheduling plans with dental staff; coordinate and schedule patients for treatment. 
• Perform/oversee variety of receptionist and clerical duties related to treatment of patients; receives patients. 
• Responsible for dental patient records; maintains files, audits files for treatment plan and appropriate charging. 
• Coordinates materials and supply inventory; assists staff in tracking purchases. 
• Partner with Dentists and Hospital administration to conduct regular staff meetings. 
• Interface with clinic staff, and IT technical support for regular software upgrades and trouble shooting. 
• Prepare financial figures for weekly and monthly report as required. 
• Responsible for weekly and monthly activity and budget statistics. 
• Submit and monitor work orders for any physical and technology related issues. 
• Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.   

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. 

Basic Requirements/Certifications:  

• Recent dental practice experience with demonstrated ability to manage routine dental care issues. 
• Two (2) years of experience in insurance claim submission and payment receipt. Practical knowledge of dental services, basic rules and regulations. 
• Strong computer and organizational skills. 
• Proficient oral and written communication skills. 
• Current American Heart Association Basic Life Support (BLS). 

Education Required: 

• AAS or higher from an accredited college or university 

Physical Requirements: 

• Work is normally performed in a typical interior/office work environment. 
• Work involves sitting and standing for prolonged periods of time. 
• May require bending, stooping and lifting up to 15 lbs. 

Other Special Qualifications: 

• Must be able to read, write & speak English to effectively communicate  
• This position is unaccompanied.   
• US Citizen or Permanent Resident Card is required.    
• US DOD CNACI or the ability to obtain one is required.  
• A valid passport is required and must be in your possession prior to relocation.

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. 

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws. 

International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.