Product Manager – Internal Systems

Location: Remote eligible, strong preference given to D.C. Area candidates to support in-office collaboration Tuesday–Thursday; remote Monday and Friday. 

Compensation Range: 120-150k base + annual bonus eligibility 

About the Role 

We are seeking a product manager to work on a number of tools that power our operations. This role requires a unique blend of technical systems administration and product thinking. Someone who can manage permissions, scripts, and bundles one day, and redesign a procure-to-pay or invoicing workflow the next. 

You’ll partner closely with Finance, Accounting, Legal, HR, and Engineering to evolve a suite of integrated, scalable tools that support our growing business. 

Your Mission 

Your mission is to make our financial and operational systems integrated, reliable, and user-friendly. You’ll be responsible for both the hands-on management of NetSuite and the strategic design of tools and workflows that feed into or depend on it, from procurement and expense management, LMS, CRM, and compliance systems. 

You will report into Carlos Romano, Director of Product Management  

The Legacy You’ll Leave 

You’ll leave behind optimized, future-ready systems with clean integrations, robust permissions, and business-friendly workflows. Your work will be foundational to how Inspiration Mobility scales its operations infrastructure and supports company-wide efficiency. 

• Owning the roadmap for NetSuite and related internal systems and data sets that impact Finance, Accounting, and Operations 
• Acting as NetSuite system owner, handling user roles, permissions, workflows, and basic scripting 
• Designing and optimizing processes, and systems related to, order-to-cash, procure-to-pay, record-to-report, and spend management in collaboration with stakeholders 
• Translating business needs into product and system requirements for both custom NetSuite functionality and connected systems (e.g., home-grown internal tools, procurement, spend, legal) 
• Managing end-to-end projects for system upgrades, feature rollouts, or integrations—including sandbox testing, UAT, documentation, and change management 
• Scoping and delivering integrations using APIs, middleware (e.g., IPaaS), or vendor tools (e.g., expense automation, AP platforms) 
• Supporting vendor relationships for NetSuite and third-party tools, ensuring SLAs, support, and renewals are aligned with internal priorities 
• Training and supporting users across departments as systems or processes evolve 

• You bring 4+ years of experience in product management, business systems ownership, or ERP administration with at least 2+ years with NetSuite implementation. 
• You are hands-on with NetSuite, with experience in administration, customization, user management, and system optimization 
• You have a strong understanding of operational workflows, including accounting operations, sales, procurement, reporting, audit, and compliance needs 
• You balance systems-level thinking with day-to-day execution, you can zoom out to design a future-state process and zoom in to fix a broken approval workflow 
• You are comfortable working across functions, translating business requirements into technical solutions 
• You’ve worked with or overseen integrations across tools like EPR’s, CRM, procurement, or banking platforms 
• You have familiarity with tools like JIRA, Lucidchart, Figma, and Confluence for process mapping, backlog grooming, and documentation 

Our Core Values:  

Inspiration’s culture is based on a shared respect for our core values described HERE. Fit with these values is a critical component of our hiring process and this role, and employees are expected to demonstrate these behaviors in their interactions with colleagues, customers, and all stakeholders. An assessment of how each employee has exhibited our values is an important part of our performance review process.    

Our Commitment to You:  

Inspiration is an equal opportunity employer. We do not discriminate based on race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to DEIB initiatives and to building a team that represents a variety of backgrounds, perspectives, and skills.