Associate Client Service Manager

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Who is the Associate Marketing Client Services Manager?

The Associate Marketing Client Services Manager (AMCSM) plays a key foundational role in supporting the execution of strategic marketing plans. Working alongside Marketing Account Managers (MAMs) or Marketing Client Services Managers (MCSMs), they coordinate logistics, manage timelines, gather materials, and maintain communication across internal and external stakeholders. This entry-level role emphasizes learning, operational accuracy, and ownership of defined campaign tasks.

Key Responsibilities

• Update and maintain trackers, timelines, and documentation for marketing activities

• Schedule and coordinate meetings, campaign milestones, and planning cadences

• Collect and organize marketing materials and assets

• Support campaign kickoff meetings and the proofing/approval process

• Collect and manage post-campaign documentation (POP/POE), track ROI and performance metrics, and contribute to campaign recaps

• Assist with budget updates, manage claims submissions and receivables tracking.

• Maintain consistent communication and follow-up on campaign activities.

Skills

• Strong organizational and time management skills

• Detail-oriented with the ability to manage multiple priorities

• Professional communication (written and verbal)

• Foundational understanding of marketing processes

• Accountability and ownership of assigned tasks

• Adaptability to shifting priorities and campaign dynamics

• Eagerness to learn and contribute to continuous improvement

Requirements

• Education: Bachelor’s degree in marketing, business, or related field, or equivalent experience

• Experience: 1–2 years in marketing, client services, or project coordination (technology/distribution industry a plus)

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The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.