Outside Sales Representative

Taylor & Francis Group is an Informa business

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.

The Outside Sales Representative will take a territorial sales role on the team, working with a portfolio of academics from specific institutions to promote our textbooks. 

As conversion from print to digital has become a growing segment of the market, you will become an expert on Inclusive Access, Equitable Access, and affordable course materials solutions. Responsibilities include maintaining existing business and closing new business by developing relationships with bookstore managers, department staff, and faculty at two- and four-year higher learning institution. The ability to strategize and use Salesforce as well as other tools to identify growth is required.

WHAT YOU'LL BE DOING:

• Relationship management of a portfolio of higher education institutions, building a deep understanding of each customer’s needs to provide tailored sales service and drive the highest levels of customer service and satisfaction
• Developing alternative routes to market, including direct sales for print and digital content as appropriate, ensuring any direct commercial deals are consistent with the overall sales strategy
• Planning and scheduling in-person and virtual meetings with key individuals to stay in touch on a regular basis, using consultative selling techniques
• Achieving and exceeding annual territory sales targets as well as team goals while contributing to the overall revenue and profit objectives of the division
• Analyzing sales figures, running reports, maintaining our sales database and communicating with colleagues in the sales, marketing and editorial departments daily.
• Update the Sales Managers by the provision of reports on sales activities, highlighting any challenges and making recommendations for resolution
• Liaising with colleagues in other sales teams (field-based and internal) to ensure textbook sales information is provided effectively to achieve appropriate stockholding and sell-through
• Building and maintaining effective external and internal relationships
• Preparing for, attending, and contributing to sales meetings to build product knowledge, strategic awareness and to capture market relevant intelligence
• Attend regional and national conferences focused on bookstores
• Accurate and timely maintenance of Salesforce and other
• Travel 70% of the time to campuses, conferences and sales meetings

WHAT WE'RE LOOKING FOR:

• Excellent communication skills, including the ability to network with external customers and develop business remotely
• Three years outside sales experience or an equivalent
• Self-motivated achiever who can be effective working solo
• A passion for learning and higher education
• Organization and time-management skills are essential
• Willing to travel by car and plane
• A proven track record in a sales environment, managing a territory and working towards sales targets
• A commercial outlook with the ability to make recommendations to support sales targets
• A focus on dynamic customer satisfaction and service
• Intermediate level user of Salesforce
• Intermediate level user of Excel
• Proficient user of other core MS Office packages

WHAT WE OFFER IN RETURN:

• Annual base salary ranging from $75000 - $80000 + sales bonus (25% if OTE's are met, may exceed up to 100%)
• 15 paid vacation days + 2 paid floating holidays and a paid day off for your birthday
• 10 paid sick days 
• 3 additional discretionary days for the holiday season at the end of the year
• Up to 4 weeks of paid parental leave
• Medical, dental, vision and other health benefits
• 4 volunteer days per year
• 401(k) match
• Flexible working schedule
• Seasonal social and charitable events
• Training and development

WHAT YOU SHOULD KNOW:

• Location: This is a fully remote position that will cover assigned territory. 
• Travel: Each position requires approximately 70% travel within assigned territory, so candidates must be comfortable with regular travel by car, plane, and train.
• You must have the right to live and work in the US. 
• Closing Date for applications: 06 August 2025
  • Applications are reviewed on a rolling basis and interviews will be conducted throughout the duration of the recruitment process. We encourage all interested applicants to apply as soon as possible.

• Training And Professional Development:

  We’re passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. We’ll support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support and coaching that will get you where you want to be.

  Interview process:

  Once you have submitted your application, we may get in touch with you for an initial screening conversation or ask you to complete a short video screening exercise to enable us to better understand your skills, experience, and motivation. Following this, you will be invited to attend a competency-based interview, either virtually or in person. Typically, we’d then finish the interview process with a final, 2nd stage interview before extending an offer to the successful applicant.

  Being "you" at Taylor & Francis

  We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact [email protected]

  Here at Taylor & Francis, we know that many times the 'perfect candidate' doesn't exist, and that people can feel discouraged about applying for a job if they don't fit all the requirements. We encourage you to apply if you're excited about working for us and have some of the skills or experience we're looking for. We believe in the notion that many skills and experiences are transferrable, and you could be just what we need! Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity in people and thought. We strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or any other protected characteristic under local law.

  We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

  Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.