Senior Manager, Business Acceleration - All-Included Care & Navigation

As a Senior Manager on our Business Acceleration team, you are both a strategist and a builder. Your core mission will be to identify, incubate, and launch new initiatives from the ground up (0-to-1). You will apply rigorous, first-principles thinking and analytics to distinguish high-potential opportunities from noise. Then, you will leverage your operational muscle to build and pilot these concepts, proving their value before handing them off for scale-up.

This role is highly cross-functional, requiring you to partner seamlessly with senior leaders and teams across Product, Go-to-Market, Finance, Analytics, and Clinical Operations. We are looking for a leader who approaches our most complex challenges with humility, creativity, intellectual horsepower, and an enduring hunger to achieve results. You will be part of a small and nimble team that will help to change the way healthcare is experienced by millions of members.

• Uncover new growth opportunities: Own the discovery, validation, and business case development for new growth levers. You will conduct rigorous market analysis, competitive deep-dives, and financial modeling to build conviction and present compelling recommendations to senior leadership, driving alignment and securing investment.
• Incubate new ideas 0-to-1: Quarterback the design and launch of 1–2 high-impact initiatives each year that advance our long-range strategic priorities. You will partner deeply with Product, GTM, Clinical, and Operations to build the operational plumbing, measure early traction, and make the data-driven call on whether to scale, pivot, or sunset.
• Support commercial strategy: Support our annual pricing and packaging strategy to optimize revenue and sharpen our competitive positioning. You will orchestrate a cross-functional process, synthesizing inputs from Finance, Product, and GTM to deliver clear, impactful recommendations.
• Support long-range planning: Shape the blueprint for our 3-5 year AIC/Navigation growth trajectory. You will identify and frame the major strategic choices we face, including build, buy, or partner decisions

• Bachelor's degree or equivalent practical experience
• Passion for raising the standard of healthcare
• 7+ years of relevant professional experience with at least 5 of 7+ years of experience in management consulting, high growth startups, investment banking, private equity or venture capital
• Familiarity with growth strategy, new business incubation, or product commercialization
• Outstanding analytical abilities and instincts
• Demonstrated ability to translate strategic opportunities into executable plans
• Comfort operating in ambiguity, with a bias for structured thinking and action
• Proven ability to create effective relationships, influence, and collaborate
• Excellent written and verbal communication, problem-solving and business judgment skills
• Proficient in spreadsheet analysis (Excel, Google Sheets), data visualization (Looker, Tableau) and database querying (SQL)

• Ability to remain seated in a stationary position for prolonged periods.
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
• Ability to interact with leadership, employees, and members in an appropriate manner.

The United States new hire base salary target ranges for this full-time position are:

Zone A: $128,130 - $180,990 + equity + benefits  

Zone B: $140,943 - $199,089 + equity + benefits  

Zone C: $153,756 - $217,188 + equity + benefits  

Zone D: $166,569 - $235,287 + equity + benefits  

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.

In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following: 

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents 

Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO")

12 weeks of 100% Paid Parental leave

Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance

Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) 

11 Holidays Paid with one Floating Paid Holiday

Work-From-Home reimbursement to support team collaboration and effective home office work 

24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.