Junior Business Analyst

IDMWORKS is an award-winning identity and access management (IAM) solutions firm that has been serving a wide range of sectors since its inception in 2004. As a firm that’s purely focused on IAM, IDMWORKS offers a comprehensive range of services designed to enable enterprises to effectively manage, secure and scale employee and customer access to systems, data, and software applications. This specialized service empowers organizations across key industries, including banking and finance, commercial and retail, healthcare, higher education, and government, to ensure secure and efficient access management.

IDMWORKS has been a pioneer in remote-work for more than 20 years with teams operating across the US, Canada and India. This approach has helped establish themselves as a leader in the field of IAM with their commitment to securing businesses and facilitating seamless interactions between companies, their customers, partners, and employees. This dedication has driven transformative growth in the organizations they serve.

Ready to become an integral member of a tight-knit team of IAM pros with a relentless commitment to delivering amazing customer experiences that create an environment where long-term business partnerships flourish? We anticipate what our customers need, chart a course for their success, and walk alongside them every step of the way. 

The junior business analyst is responsible for gathering and documenting business needs, assisting in process mapping, and conducting data analysis. As part of the Advisory team, the junior business analyst works across client-facing projects to complete deliverables and continually searches for opportunities to expand their knowledge and expertise.

• Primary Responsibilities:
• Leads discovery and requirements gathering, with support
• Drafts and refines one-pagers, PowerPoint presentations, and other deliverables, as required by the project, with support
• Acts quickly to communicate to project leadership when any changes may impact the project
• Completes tasks and responsibilities in a timely manner and communicates blockers immediately with the appropriate leader
• Collaborates with the internal project team to ensure deliverables are completed and client needs are being met
• Analyzes business processes and breaks down complex problems into manageable pieces
• Identifies knowledge gaps and actively expands their own knowledge in regards to product and identity knowledge, as needed
• Conducts research to support deliverables or documentation, as necessary
• Focuses on business outcomes and value to clients, not just completing tasks
• Champions the Company’s values
• Performs other duties as assigned

• Education
• Bachelor's Degree with a concentration in Finance, Economics or Business preferred

• Experience
• 0 -1 year of experience with requirements gathering and business process documentation
• 1 year of experience with Identity concepts (e.g., Access Management, Privileged Access Management, Identity and Access Governance, etc.)
• Proven ability to multitask and work effectively across 1-2 concurrent projects
• Ability to thrive in a fast-paced and collaborative environment
• Detail-oriented with a strong focus on data accuracy
• Ability to work both independently and as part of a team
• Eagerness to learn and adapt to new reporting technologies and tools
• Perform accurate and efficient data entry tasks, entering information into databases, spreadsheets, and other digital platforms
• Possess strong data analytics skills and the ability to work with complex information
• Intermediate to advance level experience with Excel
• Above average business acumen
• Ability to meet deadlines
• Strong communication and interpersonal skills
• Commitment to excellence and high standards

• Preferred Qualifications
• Experience working on Agile teams and a good grasp of the Scrum framework and terminology
• Familiarity with the Software Development Life Cycle (SDLC) process
• Experience with Google Suite or related software and Jira/Confluence
• Business Analysis certification (ECBA, PMI-BA, CBAP) a plus 

• Travel
• IDMWORKS embraces a fully remote working environment, however minimal travel will be required on an as-needed basis approximately <25% of the time.

• Physical Requirements
• Must be able to continually sit at a desk in front of a computer and in meetings
• Position requires infrequent travel commercially by airplane or car
• Periodic travel to an office building/client location required
• Must be able to lift 5-10 lbs. as part of travel or normal job duties
• Use of a keyboard/mouse and communicate via telephone and/or video teleconference is required.

IDMWORKS is a forward-thinking company dedicated to providing top-tier identity and access management solutions. Their comprehensive offerings, coupled with their unmatched industry expertise and proven outcomes make them a valuable partner for enterprises needing to enhance their IAM program.

IDMWORKS provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, IDMWORKS will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]