IT Manager/Engagement Lead for Enterprise Data
Skills
- Proven IT leadership with experience managing projects and technical support
- Strategic prioritization and decision-making skills with a focus on business value
- Familiarity with data management domains such as governance, analytics, and BI
- Experience with planning and ticketing systems like Jira, ServiceNow, Azure DevOps
- Proficiency in generative AI tools like ChatGPT or Copilot
- Strong leadership, negotiation, and stakeholder communication skills
- Experience with change management and IT portfolio reporting
Responsibilities
- Evaluate and prioritize data requests based on business impact and technical feasibility
- Develop and implement structured frameworks for project prioritization and continuous improvements
- Manage operational metrics, roadmaps, and reporting for enterprise data teams
- Remove operational roadblocks and facilitate resource planning across multiple teams
- Drive cross-team collaboration and accountability to ensure quality and efficiency
- Coach team leads on planning, reporting, and collaboration best practices
- Serve as the escalation point for resource conflicts and competing priorities
- Promote generative AI tools to boost team creativity and productivity
- Bridge communication between technical teams and business stakeholders
- Set and communicate realistic expectations regarding project timelines and trade-offs
Education
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field
Benefits
- Competitive salary commensurate with experience
- Supportive environment valuing diversity and inclusion
- Opportunities to work with innovative AI technologies
- Engagement in a mission-driven company serving educators nationwide
- Publicly traded company with financial stability
Average salary estimate
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Our mission is to provide lifelong financial well-being for educators and their families through personalized service, advice, and a full range of tailored insurance and financial products.
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