Director of Wellness and Student Experience

High Point University is currently seeking a full-time Director of Wellness and Student Experience. The Director of Student Experience and Well-Being for the Fred Wilson School of Pharmacy (FWSOP) leads the development, implementation, and evaluation of programs designed to enhance student well-being and overall experience. This position is responsible for fostering a culture that promotes physical, emotional, social, and professional well-being while ensuring that student services align with institutional goals, ACPE accreditation standards, and best practices in student support and engagement.

Key Responsibilities

Program Development and Oversight

• Develop, coordinate, and oversee student well-being and engagement programs in collaboration with the FWSOP Faculty, Staff and Student Well-Being Committee.
• Create and facilitate workshops on topics such as stress management, school/work-life balance, resilience, and academic success.
• Ensure student support initiatives align with ACPE Standards and institutional goals.
• Manage administrative tasks related to student well-being, including purchasing, expense reimbursements, and record-keeping.

Student Engagement and Event Coordination

• Oversee planning and execution of student engagement events, including social, well-being, and professional development activities.
• Assist with the planning and implementation of major FWSOP events, including:
  • Orientation for new students
  • White Coat Ceremony
  • Pinning Ceremony
  • Awards Ceremony
  • Hooding Ceremony
  • Other school-sanctioned events

Student Services Oversight

• Maintain and manage admissions requirements, including immunization records, background checks, and drug screens.
• Serve as a connection to student services that liaise with HPU offices, including:
  • Financial Planning and Student Accounts
  • Office of Counseling Services
  • Office of Accessibility Resources and Services
  • Student Health Services
  • Office of Career and Professional Development

Student Advising and Leadership Development

• Serve as Co-advisor for the HPU Pre-Pharmacy Club.
• Serve as Co-advisor for the FWSOP Council of Students.
• Provide support for the Pharmacy Futures Program
• Support election processes for student government and leadership roles.
• Assist in developing and administering support programs for FWSOP students, including:
  • Collaboration with faculty advisors of student organizations
  • Management of student travel to national and state meetings in collaboration with the Graduate Student Government Association (GSGA)
  • Oversight of student government elections

Data and Assessment Management

• Conduct needs assessments and analyze data to evaluate student well-being and engagement initiatives.
• Develop metrics to assess and improve student support programs.
• Use findings to drive continuous improvement in student services.

Collaboration and Communication:

• Partner with university offices to enhance student services and well-being initiatives.
• Communicate wellness-related updates and initiatives to stakeholders via newsletters, social media, and other platforms in collaboration with the FWSOP Director of Outreach and Engagement.
• Organize and coordinate meetings, including space and equipment arrangements.

Crisis Management and Quality Improvement:

• Develop response systems for student critical events related to student well-being, ensuring immediate action and long-term improvement plans.
• Implement policies and practices to create a supportive and resilient student environment.

Education and Training:

• Master’s degree in education, counseling or a related field is required
• Experience in higher education student affairs administration, counseling, or a related educational program with at least one year of experience preferred.
• Experience in student service and/or event planning in higher education is strongly preferred.

Knowledge, Skills, and Abilities:

• Ability to research, compile, and analyze data to develop meaningful reports and recommendations.
• Proficiency in Microsoft Office Suite and other relevant computer platforms.
• Strong organizational and planning skills with meticulous attention to detail.
• Exceptional interpersonal and communication skills, including public speaking and group presentations.
• Demonstrated ability to establish and maintain effective working relationships with students, staff, faculty, and the public.
• Skilled in facilitating and modeling a quality customer service orientation.
• Ability to work effectively within an ethnically, culturally, and socially varied student population.
• Ability to work independently and maintain strict confidentiality.
• Strong organizational, project management, and multitasking abilities.
• Ability to work independently, take initiative, and collaborate effectively as part of a team.

Work Environment:

• This position requires flexibility for occasional evenings and weekends to support student events and wellness initiatives.
• The role is primarily office-based, with regular interaction across the FWSOP and university community.

Application Process:

Interested candidates should apply online via Workday and submit a resume, cover letter, and references. Applications will be reviewed on a rolling basis.

For more information regarding this position please contract Dr. Betsy Abbott, Assistant Professor and Assistant Dean for Student and Professional Affairs at eabbot@highpoint.edu.