Engineering Manager

Who are Heidi?

Heidi is on a mission to halve the time it takes to deliver world-class care.

We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world.

Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.

We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.

With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there. Ready for the challenge?

As we expand our global reach, we’re scaling our enterprise capabilities to serve large health systems and partners around the world. We’re looking for a Regional Engineering Manager to lead our US engineering team.

The Role

We’re looking for an experienced Engineering Manager to lead our US Regional Enterprise Engineering team. You’ll be responsible for driving local enterprise delivery efforts, ensuring we meet the needs of our largest US partners while contributing to Heidi’s broader enterprise strategy.

You’ll lead a cross-functional team focused on region-specific integration work, enterprise configuration, and enablement. You’ll work closely with global engineering peers, product managers, and go-to-market teams to build solutions that are scalable, compliant, and tailored to the US healthcare ecosystem.

This role reports into the Senior Engineering Manager, Global Enterprise Group, and plays a critical part in bringing Heidi’s platform to life for US customers.

What you'll do:

You’ll work side by side with our engineering mastermind to shape the infrastructure behind the future of healthcare:

• Lead and grow the US Regional Enterprise Engineering team, building a strong, autonomous, and collaborative culture.

• Own the delivery of regional integrations, configurations, and technical onboarding for enterprise clients.

• Partner with product, sales engineering, and customer success to ensure we’re solving the right problems with quality and speed.

• Balance hands-on technical leadership with people management, ensuring both delivery and team health.

• Align with Heidi’s global enterprise architecture and contribute to shared platforms and infrastructure.

• Foster strong cross-functional relationships to drive regional execution and unblock delivery.

What we’ll look for:

• Experience leading engineering teams in B2B SaaS or enterprise software, ideally in the healthcare or regulated space.

• Strong technical background; capable of guiding system design, integrations, and scaling decisions.

• Proven ability to manage and deliver complex projects across cross-functional teams.

• Strong communication and collaboration skills; comfortable working across time zones and with customer-facing teams.

• Experience working across time zones and collaborating with go-to-market teams.

• Excellent communication and stakeholder management skills.

• Experience with integrations, implementation engineering, or sales engineering.

• Familiarity with US healthcare systems and standards (e.g., HL7, FHIR, SSO/SAML, SOC2, HIPAA).

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

• You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:

  • We will stop at nothing to improve patient care across the world.

  • We design user experiences for joy and ship them fast.

  • We make decisions in a flat hierarchy that prioritizes the truth over rank.

  • We provide the resources for people to succeed and give them the freedom to do it.

Why you’ll flourish working with us 🚀?

• Flexible work with a hybrid environment

• Additional paid day off for your birthday and wellness days

• Discounted corporate gym memberships

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.