Strategic Channel Manager

As the Strategic Channel Manager, you will be an integral part of the Dental Network Strategy team within the Group Benefits Product and Digital organization. As a leading dental insurance carrier, the growth and ongoing management of Guardian’s network of over 138,000 providers is critical to the company’s success and the Network Strategy team has been established to strengthen and monitor the overall health of our dental network and play an integral role in the active management of this highly strategic asset.

You are

• Comfortable with ambiguity and change, and you will thrive in an environment where you are empowered and encouraged to move quickly and take ownership of your objectives. 
• Exceptional at relationship building and possess strong problem-solving skills.
• Experienced with leading a small team and able to mentor and foster an environment of growth and success.

You will

• Serve as primary point of contact and develop valuable relationships with strategic partners (swaps, rentals, leases).
• Lead small team of operational specialists who will identify, address and solve the day-to-day concerns of our existing strategic partners and with a focus of fostering relationships to ensure satisfaction, retention, and growth. 
• Own the lifecycle of the resolution of partnership related concerns within the team.
• Lead regular stewardship meetings with each partner to ensure the relationships continue to be successful and valuable to both parties and use relevant data and presentation materials to bring forward new ideas for discussion that include ways to expand or improve the partnership.
• Modernize and improve workflows associated with our partner relationships, and internal operations.
• Play a key role in the identification and analysis of new partnership opportunities and sunsetting of lower-value partnerships.
• Identify and implement strategic partnership improvements to foster network optimization.
• Identify areas of opportunity to control costs through access fees.
• Be a key contributor to a highly motivated, high performing team with cross-functional exposure and visibility to senior leadership.

You have

• Bachelor’s degree. MBA preferred.
• Prior Group Benefits or Medical insurance experience preferred.
• Experience with successfully managing people and projects. 
• Moderate technical expertise (excel).
• Ability to develop and present a compelling strategic recommendation.
• Ability to lead while adapting to changing business priorities and environments and manage multiple projects simultaneously.
• Consistent track record of exceptional performance, having delivered quantifiable impact on company revenue and profitability.

Location and Work Arrangement

• The successful hire will work a hybrid work arrangement (3+ days per week in a local Guardian Office).
• The following locations are preferred: Boston, MA; Bethlehem, PA; or New York, NY.

Salary Range:

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.