Sr. Alternative Investments Investor Operations Analyst

Job Description:

The Role

The Sr. Alternative Investments Investor Operations Analyst will be responsible for ensuring the Alternative Investment Investor Relations team successfully executes its support strategy on behalf of assigned funds, aiding the team to evolve our capabilities to address new product types and mitigate operational risks, and helping drive improvements to our investor’s private fund experience.

The Expertise and Skill you Bring:

• Bachelor’s or equivalent
• Private fund experience required; Exchange Fund experience preferred, but not required
• 5+ years of experience in fund operations, ideally in a client onboarding and servicing capacity
• Strong understanding of asset management middle office/back-office functions, particularly cash and security settlements
• Experience with private fund administration and/or transfer agent applications desirable. Knowledge and an understanding of FinTech private fund platforms a plus
• Analytical, possessing superior research and problem-solving skills; ability to explain and resolve complex processes.
• Self-starter, individual contributor
• You adopt an Agile way of work through continuous improvement, learning and sharing with a focus on the associate and client experience
• Ability to maintain effective and mutually beneficial working relationships with internal and external counterparts
• Demonstrates ownership and follows through to timely completion; makes decisions in the best interest of the business.

The Value You Deliver

• Crafting/maintaining procedures for associates and participate in cross training to ensure team is aware and implements any new processes or changes to a process
• Demonstrating solid attention to detail, ability to evaluate problems and exhibit a methodical approach to solutions
• Embracing an open-minded outlook and adapting to change
• Responding to operational issues timely and effectively, while identifying ways to gain efficiencies in the process
• Refining, improving, and driving the service business plan strategy for long-term sustainability, based off data trends from past fund operational events.

The Team

On behalf of the Operations & Services Group (OSG), the Alternative Investments Investor Relations (AIIR) team supports an array of proprietary Fidelity private fund offerings spanning the private equity, private credit and private real asset categories. AIIR facilitates the onboarding of investors, assists with managing investor transactions, supports investor communications, and responds to operational inquiries and service requests.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

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