End-User Sales Engineer - Control Valves

Summary:

As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.

Responsibilities:

• Drive bookings levels to meet and/or exceed assigned bookings' goals.

• Maintain regular, planned communication with key customers in the area you support.

• Answer technical questions regarding control valves, material recommendations, pneumatic systems, digital products.

• Answer commercial questions regarding terms of contracts, lead times, and documentation requirements.

• Provide higher level guidance, support and instruction to staff level AE’s and Sales Engineers.

• Develop business by making presentations and training.

• Develop and implement marketing plans aligned with regional sales objectives to support organizational goals.

• Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.

• Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials.

• Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met.

• Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc.

• Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling.

• Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities.

• Other duties as assigned.

Requirements:

• BS or BA Degree in relevant field and/or 8–10 years relevant experience.

• Sales experience and a strong technical background in control valves.

• Experience working with refineries.

• Technical knowledge of fluids, corrosion, erosion, materials, valve specifications, engineering drawings.

• Training in sales techniques, negotiations and business finance.

• Basic knowledge of commercial issues including payment terms, shipping terms, and contract review.

• Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities.

• Proficient in Performance, ORACLE, and Microsoft Office, PowerPoint and Excel, with the ability to use these tools effectively for productivity and efficiency.

• Strong verbal and written communication skills.

Preferred Experience/Skills:

• Project management experience is a plus.

• Foreign language skills are desirable.

Benefits Starting from Day 1:

• Medical, Dental & Vision Insurance (including FSA and HSA options).

• Life Insurance + Supplemental Life, Child, Spousal, and AD&D Insurance.

• Short and Long Term Disability.

• Retirement Planning, 401(k) plan, & Financial Wellness Resources. 

• Educational Assistance Program.

• Time off Policies (including sick leave, parental leave, and paid vacation).

* Eligibility requirements apply to some benefits and may depend on job classification and length of employment.