Data Analyst - job 1 of 2

FloSports leads the way in delivering world-class digital streaming for millions of fans, families, and athletes in underserved sports. Our digital platform unites casual and dedicated spectators alike, offering thrilling live events from around the world with interactive features, real-time analytics, and powerful broadcast technology. As the essential destination for niche sports content, we deliver everything from breaking news and expert commentary to feature films, documentaries, and multi-episodic series. We've revolutionized the global sports media industry by building a diverse team—technologists and wrestlers, creators and cheerleading experts, designers and hockey enthusiasts, communicators and motorsport fanatics, producers and sports fans—all united by our passion to serve underrepresented sports communities. We're creating the ultimate destination for our sports, and we're looking for people like you to join us!

THE ROLE:

FloSports is seeking a Data Analyst to join our Business Intelligence team, initially reporting to the EVP of Business Intelligence. This role will be instrumental in supporting our experimentation reporting and insights as the highest priority, while also driving customer and in-field survey analytics, and subscription and advertising demand forecasting. The analyst will work cross-functionally with stakeholders in Primary Research, Product Marketing, Product, and Strategic Finance to support the collection of customer and partner feedback, measure customer and business impact, and forecast demand for rights deals and their related sporting events.

The ideal candidate is analytical, comfortable owning critical projects and ad hoc work streams end-to-end, and able to work with both structured and unstructured data. You're potentially a great fit if you enjoy problem solving, translating feedback into data-informed decisions, and driving insights across CSAT, experimentation, and business forecasting.

RESPONSIBILITIES:

• Experimentation Support and QA

  • Serve as lead for check-ins between BI, Product Marketing, and Product on A/B experimentation results and roadmap

  • Estimate sample size thresholds to assess test feasibility and expected impact

  • Build or QA dashboards and reports summarizing experiment results and forecasted business impact

  • Lead in the design and analysis of Bayesian and Frequentist-style experiments

• Survey and CSAT Analytics

  • Manage automated sampling and invitation workflows for CSAT and other key primary research studies via Qualtrics

  • Analyze collected survey results and verbatim feedback, surfacing themes, sentiment, and performance insights for customer segments across our sports portfolio

  • Automate integration of survey data with other data sources (social listening, app reviews, etc.) for Voice of the Customer dashboard / scorecard reporting

• Demand Forecast Backlog Support

  • Execute demand forecasting tasks for rights deals and related events

  • Gather input assumptions, build forecasts, track sign up pacing, and summarize forecast vs. actual results

• Cross-Functional Insights & Reporting

  • Own recurring and ad hoc deliverables related to Signups, Customer Experience, Forecasting workstreams, and general business insights

  • Maintain high standards for data QA, workflow documentation, and reproducibility

KNOWLEDGE, SKILLS AND ABILITIES:

• 2–5 years of experience in data analytics, business intelligence, or customer insights, ideally in a subscription-based or media environment

• Strong proficiency in SQL and Python

• Familiarity with experimentation principles and A/B testing and results analysis

• Experience with survey tools and analytics platforms (e.g., Qualtrics)

• Solid understanding of data visualization tools such as Domo, Looker, Tableau, or similar

• Ability to translate ambiguous problems into structured analyses and actionable insights

• Excellent communication skills with both technical and non-technical stakeholders

• Comfortable working with imperfect or messy data and applying critical judgment

• Highly self-motivated, detail-oriented, and able to prioritize across multiple projects and time-based deliverables

BONUS POINTS:

• Experience supporting CSAT, survey ops, and/or experimentation at a SaaS, DTC, or e-commerce company

• Familiarity with forecasting logic, pacing analysis, and KPI reporting

• Experience collaborating with Product Marketing, Product, and/or Strategic Finance teams

• Interest in or exposure to sports media, OTT platforms, or live event streaming

OUR COMMITMENT TO DIVERSITY:

FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace—one where different perspectives are sought out, heard, and valued—is essential to building a company that can truly serve the full spectrum of sports fans.

We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We’re intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us.

OUR BENEFITS:

• Recognized three years in a row as a Top Workplace by the Austin-American Statesman

• Flexibility at work - you can take control of your profession and personal schedule

• All-hands events hosted annually in beautiful Austin, Texas

• Annual equity awards for all top performers

• Competitive and comprehensive medical, dental and vision plans

• Peace of mind through company-paid short-term disability, long-term disability and life insurance

• Generous 401(K) company match vested immediately

• Progressive parental leave policies

• Flexible paid time off

• Hack-a-thons and a full calendar of team-building and social events

• Company donation to youth teams and leagues that our employees coach

• Stocked snack bar, catered lunch and breakfast tacos every week