Program Manager

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Program Manager

What does a successful Program Manager do at Fiserv?

At Fiserv, our Program Managers ensure predictable, consistent, and successful project delivery. By planning, coordinating, and monitoring medium to large-sized projects with a focus on scope, budget, and timelines, they partner with key business stakeholders to ensure seamless project initiation and completion.

What you will do:

• Drive Project Planning and Execution: Develop comprehensive project plans that outline scope, goals, deliverables, resources, timelines, and budgets.

• Coordinate resources effectively and manage the project team to ensure successful completion of projects.

• Foster a collaborative and proactive team environment.

• Establish and maintain strong relationships with stakeholders, ensuring their needs and expectations are met throughout the project lifecycle. Communicate project status, risks, and issues effectively. Efficiently escalate when needed to the appropriate stakeholder.

• Identify potential risks and develop mitigation strategies to ensure project success. Monitor risk factors and take corrective actions as necessary.

• Implement quality control measures to ensure project deliverables meet the highest standards. Conduct regular reviews and audits to maintain project integrity.

• Oversee project budgets, ensuring efficient allocation of resources and adherence to financial constraints. Monitor expenditures and report on financial performance.

• Continuously evaluate and improve project management processes and methodologies to enhance efficiency and effectiveness. Stay informed about industry trends and best practices.

What you will need to have:

• 7+ years of experience in program management within the financial services or software industries. Proven track record in managing complex projects.

• Experience working with business stakeholders within a cross-functional matrix environment

• Experience with full product lifecycle with comprehension of development lifecycle and various technology methodologies that support it.

• Proven track record in driving large projects within an organization.

• Proficiency with Project Management tools.

• Bachelor's degree in business or a relevant field, or an equivalent combination of education, work, and/or military experience.

What would be great to have:

• Experience in banking, financial services, and/or software industries.

• PMI certification such as Project Management Professional (PMP).

• Experience managing software implementation projects.

• Proficiency in MS Project.

• Experience with the Clarity tool. 

• Experience with capacity planning.

Important information about this role:

• You will be required to travel up to 25% of the time
• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

#LI-JF1

Salary Range

$109,500.00 - $180,000.00

These pay ranges apply to employees in Illinois, California and District of Columbia. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.