Area Counter Manager - Waterworks

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is seeking the right individual to fill an immediate need for an Area Counter Manager for the Delaware Valley Waterworks District.

Position Details

• Reports to the District Counter Manager

• Details: $8 million market opportunity, 13 counters

• Must be located in the region of Delaware Valley

• Approximately 15% overnight travel required

Responsibilities

• Develop profitable business with new and existing customers, building customer rapport and trust and drive sales for our counter sales business

• Supervise the strategy and operation of 13 counters in the Delaware Valley market

• Ensure product marketing through merchandising and promotions, and monitors the appearance of the counters

• Responsible for policy and strategy implementation

• Maintain and develop relationships with suppliers, address and resolve customer complaints, as well as improve the customer experience

• Work with other branch personnel to ensure phenomenal customer service from the order to the delivery and beyond

Qualifications

• 5+ years of prior Counter/Retail Sales and Management experience is strongly preferred

• Ability to work across department lines, manage time and people

• Problem solving, leadership and listening skills

• Able to initiate and embrace change, mentoring skills and desire to train others

• The ability to serve a vast array of customers with varying levels of product knowledge

• Ability to prioritize workload appropriately in order to balance multiple demands and meet timelines

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information