Divisional Director of Health and Wellness

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are looking for a Divisional Director of Health & Wellness to join our amazing team! This role will support a portfolio of communities in Ohio, Indiana, Florida, and Virginia. Significant travel (greater than 50%) among this portfolio will be required.

Responsibilities:

• Provides clinical expertise and support to community Directors of Health & Wellness, Executive Directors, and care team members. This includes wellness activities, training and development of team members, and regulatory compliance issues.
• Conducts regular quality audits through site visits, audits of all health care areas to ensure compliance with Experience Senior Living standards and state regulations, appropriate resident assessments, charges, and placement, appropriate staffing, staff training, and quality assurance. Reports information to Health and Wellness Director, Executive Director. Regional Director of Operations, & Vice President Health & Wellness.
• Provides clinical guidance to community staff, when necessary, to determine appropriateness for resident move-ins.
• Promotes problem solving for meeting resident needs and utilizing community resources and support systems.
• Provides guidance to Directors of Health & Wellness and Executive Directors to identify providers of ancillary services and support.
• Ensure partnerships with outside healthcare providers such as home health and therapy are effective in keeping residents at their highest functional level
• Participates in recruitment, hiring, training, and mentoring of Health and Wellness Directors.
• Analyzes resident and medication incident reports with Regional Director of Operations; assesses trends and assists with process improvement plans, with input from the Vice President Health & Wellness, as appropriate.
• Participates in process improvement initiatives as directed by the Divisional Director of Health Services and Quality or regional management.
• Analyzes various healthcare reports, trends, and move-outs to assist the Regional Director of Operations in process improvement efforts.
• Provide support and guidance to Directors of Health & Wellness to execute tasks necessary to implement and meet operational, clinical and sales objectives.
• Ensure the resident care department is always "survey ready".
• Ensure 24-hour availability as a nursing administration resource during emergency situations in assigned communities.
• Educate associates regarding commitment to all laws, regulations, and guidelines of the state and federal government.
• Understanding of and experience with the assessment, documentation, medication management, scheduling, labor management, care planning and marketing components of healthcare operations within the senior living industry.
• Respond to community needs 24 hours a day, 7 days a week through on-call availability or delegation.
• Perform essential functions of Director of Health & Wellness and/or Executive Director if a vacancy occurs within region.
• Provide support and guidance to Directors of Health & Wellness to execute tasks necessary to implement and meet operational, clinical and sales objectives.
• Supervise development of in-service education programs designed to equip care staff with sufficient knowledge and skills to provide nursing and nursing related services to each resident.
• Monitor and coach on how and when to conduct resident assessments and care plans, how to evaluate residents' responses to interventions and effective documentation in clinical records, including electronic MARS, to ensure compliance with state requirements.
• Ensure that all associates are familiar with the infection control program designed to provide a safe, sanitary, and comfortable environment, while preventing the development and transmission of disease and infection.
• Review infection control reports to identify trends and to develop effective actions to control and prevent infections.
• Review monthly wellness checks, incident reports and fall risk/management programs to ensure clinical excellence in caring for residents during routine community visits.
• Work collaboratively with Director of Health & Wellness and Executive Directors in designated communities with concerns/issues as they arise with residents, families, team members, medical staff, clinical staff, and community leadership team. levels.

• Graduate of an accredited school of nursing - An RN license is preferred. An LPN/LVN may be considered with 3-5 years of experience in a regional clinical role.
• Two years of professional nursing experience in an assisted living setting preferred.
• Three years of experience in a leadership role within healthcare operations or comparable management experience required.
• Current active license as a Nurse in each state he/she is assigned.
• An Administrator license or ability to obtain, if applicable, for the state(s) of assigned communities within region.
• Appearance is neat, clean, and according to dress code.
• Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs.
• Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well.
• Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
• Able to work cooperatively with a group of people to achieve goals and objectives.
• Able to be tactful; maintains confidences and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.
• Must have demonstrated ability to develop and deliver appropriate training programs.
• Ability to work independently or part of a team; ability to interact appropriately with others.
• Ability to work with supervision, receiving instructions, feedback, coaching, counseling and/or discipline.
• Must be self-motivated and cooperative, have a good attitude and be able to perform under minimal supervision.
• Possess the following skills: Problem Solving/Analysis, Educator, Thoroughness, Collaboration
• Ability to work varied schedules to include weekends, evenings, and holidays.

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

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