Client Onboarding Consultant

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

As Client Onboarding Consultant you will execute and manage the set up of clients, users, products and payers based off contract, SOW and STI. You will be accountable for the entire client set up, collection of required documentation, clear documentation of status of process, meeting the expected timeline without delaying implementation and ongoing client success, raising any concerns with scope and deliverables to management. You will report to our Client Onboarding Supervisor.

You will:

• Review and verify the accuracy of all required documents, and work with clients and our teams to perform all required tasks for Onboarding clients and a successful implementation
• Conduct Onboarding client meetings, prepare and distribute agenda meeting minutes and documentation collection, to clients
• Collect relevant client information to set up client accounts
• Participate in all required meetings (internal and external) to support the Onboarding of a client
• Maintain and share the status of assigned Client Onboarding tasks, and update all required applications
• Document, obtain approvals, and track all changes affecting client Onboarding, and communicate changes and events to concerned parties
• Promote any issues/concerns relating to assigned Client Onboarding to Leadership for guidance and direction
• Develop healthy relationships, build trust and transparency, and promote loyalty with clients and other teams
• Maintain and sustain performance expectations
• Help with other assigned responsibilities as requested by Leadership

• Bachelor's degree or equivalent experience
• Healthcare Revenue Cycle Experience is preferred
• Proficiency with OneNote, Excel, and Teams
• Salesforce experience
• Basic knowledge of project management methodology and software tools, of computer systems, processes and PC desktop applications, of business unit products and operations, and of legislation and regulations, affecting business unit industry
• Limited Travel required
• You will work Central Time Zone schedule (This is a REMOTE role that can be located anywhere in the US)

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including paid volunteer time off, paid vacation, paid sick time and 12 paid holidays
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-REMOTE This is a remote position.