Senior Project Manager - job 1 of 6

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

THE POSITION:

The Senior Project Manager (SPM) plays a pivotal role in leading the internal day-to-day operations and delivery for a set of strategic, creative and medium-to-high complexity tactical projects, from inception to completion, within a brand or multiple brands. The SPM has expert-level project management skills which allow them to lead any type of project or program, with limited supervision, and is considered the primary internal nucleus for their projects. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Full lifecycle delivery and management of complex, technical, strategic and creative projects  
• Develops and actively manages project timelines, estimates, risk registers, communication plans, burn reports and change logs with minimal oversight 
• Leads the estimation process and provides project budget and staff plan parameters with minimal supervision 
• Leads the project timeline creation process in close partnership with internal and external stakeholders with minimal supervision 
• Leads project kickoffs and status meetings 
• Creates and/or reviews and distributes meeting recaps; oversees and evolves Project Managers (PM) and Project Coordinators (PC) in their ability to write actionable recaps 
• In partnership with AD and GPD, develops financial forecasts for proactive financial management  
• In partnership with AD, Finance and Account, facilitates monthly billing, analysis and action 
• In partnership with Account Services, AD and GPD, assists with the development of annual and project-based SOWs 
• In partnership with ADs and GPD, provides input to program Gantt Charts 
• In partnership with Account Services, AD and GPD, assists with change order creation and management 
• Actively works with project stakeholders to identify, evaluate, log, communicate and mitigate project-level risks 
• Works closely with Project Management Office (PMO) leadership to identify and mitigate program-level risks 
• Identifies project staff needs and works with resource managers and PCs to ensure accuracy and updates of resource plans 
• Resolves conflicts, including scope, schedule, resources, budget, quality and communication with minimal oversight 
• Ensures all project artifacts (FRD, BRD, etc.) are properly stored within enterprise systems (Workfront, TFS, etc.) 
• Accountable for application of Intouch delivery processes and PMO standards across their projects 
• Actively mentors and supports training efforts for Project Managers and Project Coordinators 
• Acts as first touchpoint of escalation for Project Managers and PCs 
• Keeps direct manager informed; asks for help when needed; knows when to escalate issues/concerns to leadership; brings solutions 
• Participates in candidate interviews as needed 
• Effectively senses team morale and understands how to address issues 
• modeling inclusive behaviors, and proactively managing bias. 
• All other duties as assigned

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

EXPECTATIONS OF THE JOB:

• Travel: Less than 10%. Some travel may be required for in-person team or client meetings.
• Hours: 40 hours, Monday-Friday.
• Some teams collaborate once per week in person if located near an EVERSANA INTOUCH office location. Office locations include: Chicago, IL; Overland Park, KS; Boston, MA; New York City; and San Diego, CA.

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Bachelor's degree or equivalent education plus professional experience required  
• Three to five years of experience in a PMO role 
• Pharmaceutical or advertising experience preferred (AOR or DAOR) 
• Advanced understanding and applications of PMO standards and processes 
• Experience leading the delivery of complex, technology, strategy and creative based projects 
• Ability to develop a creative, strategic or technical heavy project plan 
• Ability to tailor and flex process to provide solutions to proactively facilitate a project 
• Experience leading a wide range of different functional groups and project teams 
• Comprehension of project forecasting and reforecasting throughout lifecycle of project 
• Expert project and program burn analysis and remediation 
• Excellent scope and change management tracking and adherence 
• Comfortable with client-facing communication 
• Strong critical thinking and problem-solving skills, with the ability to anticipate, assess and mitigate risk 
• Ability to build trust, negotiate and influence decision-making with Account, SMEs, Clients, Partner Agencies and third-party vendors 
• Strong sense of ownership and accountability 
• Strong decision-making and implementation, especially when faced with uncertainty 
• Experience working with Project Management Information Systems such as Workfront, Workfront Proof, Smartsheet, MS Project 
• Strong understanding of Microsoft Office Suite, specifically Excel 
• Launch experience a plus 

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind. 

Client Delight I own every client experience and its impact on results. 

Take Action I am empowered and empower others to act now. 

Grow Talent I own my development and invest in the development of others.  

Win Together I passionately connect with anyone, anywhere, anytime to achieve results. 

Communication Matters I speak up to create transparent, thoughtful and timely dialogue. 

Embrace Diversity I create an environment of awareness and respect. 

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $76,000.00 to $113,000.00 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).More information about EVERSANA’s benefits package can be found at eversana.com/careers.  EVERSANA reserves the right to modify this base salary range and benefits at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  More information about EVERSANA’s benefits package can be found at eversana.com/careers.  EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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