Operations Support Technician - job 1 of 3

The work we do at Eurofins matters, and so do our employees. At Eurofins, we put a focus on your professional growth. We provide our employees the ability to break into the biopharmaceutical industry and grow from the bottom up. We have the supportive teams and tools available to invest in you while also affording you work-life balance and a competitive benefits package.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

If you’re looking for a rewarding career, apply with us today!  

We are seeking a highly organized and proactive Operations Support Technician to help ensure the smooth day-to-day functioning of our laboratory spaces. This role is essential to maintaining a safe, efficient, and well-supported work environment for our research teams. The ideal candidate will be a hands-on problem solver who thrives in a fast-paced, collaborative setting.

Key Responsibilities

• Serve as the go-to contact for lab operations, coordinating with scientists, facilities, and operations teams to resolve issues and maintain workflow.
• Manage equipment service requests, coordinate repairs, and ensure timely sourcing of lab supplies and consumables.
• Oversee waste disposal processes, ensuring compliance with safety and environmental protocols.
• Monitor freezer and storage systems, respond to alarms, and maintain documentation.
• Lead periodic cleanouts, inventory updates, and calibration efforts to keep lab spaces organized and compliant.
• Conduct routine safety inspections and assist with follow-up actions to address findings.
• Support onboarding and offboarding of lab personnel, including workspace setup and access coordination.
• Interface with vendors to maintain stock levels of essential supplies and consumables.
• Maintain shared lab areas, ensuring cleanliness, functionality, and readiness for daily use.

• Strong organizational and communication skills.
• Experience in operations, facilities coordination, or technical support (lab experience a plus but not required).
• Familiarity with workplace safety and compliance practices.
• Ability to work independently and collaboratively across teams.
• Detail-oriented with a proactive, service-minded approach.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

• Schedule: Full-time, first shift, Monday–Friday
• Flexibility: Candidates must be adaptable to schedule changes, including potential shift changes, weekend work, and overtime as needed
• Location: Candidates living within a commutable distance of Cambridge, MA are encouraged to apply

Compensation & Benefits

• Hourly Rate: $22.00–$26.00
• Annual Salary: $45,760–$54,080
• Benefits Include:
  • Comprehensive medical, dental, and vision coverage
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Hiring Process

• 10–15 Minute Phone Interview with Regional Recruiter
• 45–60 Minute Virtual Interview with Manager and/or Group Leader
• 60 Minute Site Visit to meet the team and tour the workspace

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.